Not too terrible, but could use a lot of improvements
Behavioral Health Technician (BHT) (Current Employee) – Springfield, MO – November 5, 2018
You work hard but ultimately it's about who you know. You can bust your butt with extra hours and such and get 0% credit for promotions, they love you when it comes to working extra shifts but when it comes time for promotions all they do is pick at what you do wrong. And others get by with a lot worse than you(coming in late, not keeping up with charting, never planning groups, too buddy-buddy with the kids)
Holiday pay is double time and a half
Getting beaten up by kids, management plays favorites and uses you
Intake Coordinator (Former Employee) – Springfield, MO – October 14, 2018
Life changing experiences there. People were kind and the work is tough. You build a real bond with them. You have to learn to keep work and work and not take it home cause you will burn out quick if you don’t.
Behavioral Health Technician (Former Employee) – Springfield, MO – July 27, 2018
If you have a degree in counseling or other behavioral health then this is a great place. Otherwise this is glorified babysitting with some ok pay. Its overall dangerous and stressful as they DO NOT train their BHT's enough. When I trained, I was literally working with someone whose last job was at a gas station. With more training for their potential employees and at least good benefits, this place would be awesome and incredibly rewarding.
The employees I worked with was a lot of fun and did our job great
Behavioral Health Technician (Former Employee) – Springfield, MO – January 17, 2018
PRN's need to be used more and better cafeteria food with discount as it seems high even though I never ate there. Cafeteria needs to be mopped under the soda, milk and food line as it is very gross. Also under the tables need to be mopped better as some just hit and miss when cleaning. Could be a fun place to work if staff didn't take it so seriously. Those kids are there to receive help but doesn't mean you can't have fun with them.
Program security technician (Former Employee) – Springfield, MO – September 18, 2017
this position is one that is hard to work , the structure of the unit is lacking they expect employees to work with patients with out supplying proper tools for the employee. Many employees are hurt or made scape goats to satisfy Medicaid guidelines that are not met
Behavioral Health Technician ( supervisor of unit) (Current Employee) – Springfield, MO – August 8, 2017
They run that place for the money, no to help children through traumatic situations. If a child is doing good , they will put untrue things into the child's insurance review to get "more days" paid for. They dont assist with individual treament, the children are a body in which they get paid for. They barely give them enough food and small children and adolescents get the same portion size, and they are always "starving". It's really sad behind the "scenes" of this awful place. They drug the kids so much and if they refuse to take their meds , despite how it makes them feel, they get them longer stays by saying they are not "treatment" focused.
very stressful and not safe at this time for staff or patients
Registered Nurse (RN) (Former Employee) – Springfield, MO – July 28, 2017
Lakeland behavioral health could be a very good place to work but recently State of Missouri came in with different rules of conduct, if you role your eyes that is abuse of a patient you are not allowed to tell a patient that if their behavior doesn't change and they would do this behavior in public this would get them in jail the state says this is threatening patients. at this point the only thing that can be done is the medicate children they are making the staff afraid of loosing jobs if they say or do anything to a child, these children have bad behavior and if you don't correct it it will continue and it will make them just keep coming back to Lakeland over and over every problem is not just medication
Dietary Aide (Former Employee) – Springfield, MO – March 28, 2017
the people are great, if you need anything the supervisors will work with you on getting what you need. I have met alot of friends here and you may get attached to some of the kids once you get to know them.
Its ok if you're really stuck for a job but most people should not plan to stay long due to extreme employee turnover in most positions
Assistant Manager for transport department (Current Employee) – Springfield, MO – November 10, 2016
You will love some of the people you work with, hate others. You will receive good training on dealing with young people, angry patients and working with difficult people. If you are highly credentialed, you might have a long and productive stay there, but if you are are entry level or non professional, you can often count on being the fall guy when things go wrong. There is a lot of employee discontent among Behavioral Techs and nurses
plenty of hours and shifts available, often including overtime
Sometimes working with supervisors is more difficult than working with mental patients
Nursing Supervisor (Former Employee) – Springfield, MO – November 24, 2015
Duties included overall supervision of clinical staff, ensuring that staffing ratios were maintained. This position also included triage assessments and geriatric admission assessments. I also performed 96 hour holds and AMA/QMHP criteria as needed. I performed after hours medication profiles. I also did one hour face to face assessments for seclusion/ restraints. I learned that communication is valuable between staff and administration. I also learned that co-workers need a lot of support to make good clinical decisions. The hardest of the job was juggling multiple tasks. The most enjoyable part of the job was providing training and supporting clinical decisions.