The ammount of calls is ridiculous. You don't have time to even go to the bathroom during your shift. They schedule your breaks every 3.5 hours (if you're lucky) and if you need to disconnect to go to the bathroom, affects your adherence.
Very monotonous, if you need help, you have to send an email. Impossible expectations.
DO NOT WASTE YOUR TIME HERE!!!
Monotonous, no people around, awful clients, ridiculous ammount of calls, the company uses you as if you're a slave