Coordinator (Former Employee) – United States – September 14, 2018
The work environment in the department where I worked was dreadful. Some of my coworkers were lovely people, but the management in my department was dreadful. My position was often given tasks to complete with no instructions, and once staff completed them, the managers would find issue with how the task was completed every time. There is no way to succeed. Massive differences in pay between staff members with the same position. As much as employees are set up to fail, students are set up to fail even more so. Do not work here. Do not fall for it.
One work remote day per week
Horrendous management, differential treatment of staff, pay inequity, no HR support
Financial Services Representative (Current Employee) – United States – September 6, 2018
Nice place to work. Pays more than other call center opportunities in the same area. Excellent benefits include work from home opportunities, 90% tuition discount if the employee chooses to attend Walden University online. Work can be stressful during term starts with back to back calls and mandatory overtime shifts. Can easily lead to burnout. Offices throughout the United States however remote offices don't offer much in advancement opportunities. Rates for medical benefits is bar none the best I have ever experienced.
Nice pay, wonderful tuition discount, great rates on medical benefits
Provide more recognition to reps and offer more advancement opportunities
Business Instructor (Current Employee) – Al Madīnah – April 24, 2018
Management need to pay close attention to Instructors. In fact Management have little respect for Instructors. In some instances, students are more respected than Instructors. An instructor can't even walk freely around
Prefer not to say (Current Employee) – Baltimore, MD – April 22, 2018
If you lose a team member, don't expect that team member to be replaced. They care more about the budget then implementing scrum and SAFe in a manner that has meaningful results. Expect to hold more than two job roles and multiple teams because...
Administrator (Current Employee) – Columbia, MD – April 12, 2018
Some roles in this company are extremely well positioned for advancement and enhancement. Others are not, and tend to be ignored by higher-ups unless/until there's a problem. Management is equally hit or miss.
As an intern in both 2016 and 2017 I also was responsible for using social media channels such as Twitter and Facebook to promote the journal. Additionally, I was responsible for creating a comprehensive social media strategy for the journal. This required extensive research to find data for the best strategies used by other institutions of higher education as well as by companies and businesses. I developed and presented my vision on a social media engagement plan for the HLRC Facebook page, HLRC Twitter page as well as the HLRC LinkedIn page.
Great place to work for as a remote contractor in their media department
Offsite Video Editor (Former Employee) – Baltimore, MD – February 1, 2018
Been working for this company for over 15 years on a project-by-project basis for their on-line education college. Projects range from 3 days to 4 weeks, but there is unpaid time-off for their reviews. Producers/Directors, Supervisors always good to work with--clear communication and attainable deadlines.
Digital Media Specialist (Former Employee) – Baltimore, MD – January 11, 2018
You may be well compensated, maybe, but layoffs are common and irrational at this company. Disingenuous is the word I would use to describe the two-faced upper management. They are also uninspired and out of touch. Consider a job at Laureate temporary, not a career.
Socially concious organization, impacting students with excellent education as well as a focus on social change
Field Marketing, Business Development (Former Employee) – Baltimore, MD – January 5, 2018
Working with Walden University/Laureate Ed Inc was a definite enjoyment. Working to provide educational and learning opportunities for students worldwide through the process of digital learning was exciting. Excellent organization, focus, and strategies.
Laureate can be a fine place to start your career as an enrollment advisor. It's good for a young person, most of the Enrollment managers are millennials, that micro-manage. It's tough for an older person