Laureate International Universities Employee Reviews

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3.0
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Great Tuition Reduction Benefit
Financial Services Representative (Current Employee) –  United StatesSeptember 6, 2018
Nice place to work. Pays more than other call center opportunities in the same area. Excellent benefits include work from home opportunities, 90% tuition discount if the employee chooses to attend Walden University online. Work can be stressful during term starts with back to back calls and mandatory overtime shifts. Can easily lead to burnout. Offices throughout the United States however remote offices don't offer much in advancement opportunities. Rates for medical benefits is bar none the best I have ever experienced.
Pros
Nice pay, wonderful tuition discount, great rates on medical benefits
Cons
Provide more recognition to reps and offer more advancement opportunities
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2.0
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Unstable environment
Administrator (Former Employee) –  Baltimore, MDAugust 14, 2018
The last couple years have been stressful. Whole divisions were closed and no one feels safe anymore. They have let go so many people, and have scaled down operations.
Pros
Good benefits
Cons
Unstable, no job security
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4.0
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Overview
Registrar Operations Specialist (Current Employee) –  Columbia, MDJune 27, 2018
Laureate is a wonderful place to work. Unfortunately, I pastor three churches on the weekend, and we have to work some weekends.

This is extremely difficult for my quality of life.
Pros
excellent benefits, good managers, and wonderful colleagues
Cons
Work schedule
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2.0
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Consider Another healthy/stable company first who will invest in you; like you will invest in them.
Data Analyst (Former Employee) –  Baltimore, MDDecember 26, 2018
This place is a sinking ship.
Most of their talent has left the company over the recent years for better opportunities elsewhere. Laureate complains about budgets every year, cannot even afford software licensure for employees necessary to do their job.
The annual increases in pay are below inflation. They have a lot of favoritism/nepotism for people who they like based on personal attributes rather than work ethic and performance. The leaders of many departments are not qualified to assist in correcting a business spiraling downwards.
They're way behind in analytics, furthermore, providing new software and developing employees to grow in that space. Some cases of bullying noticeable from management downward to mid-level employees.
Laureate Education was once a great company to work for, i.e. 2010, when growth was prevalent. Sadly, current day not so much. Most of the employees that are still there are high level executives with ridiculous bonuses/stock options, or content employees who come and go knowing there will be a consistent paycheck
Pros
Can meet great people who work there
Cons
Favortism, Limited Advancement, Bad Management
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3.0
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Hit or miss
Administrator (Current Employee) –  Columbia, MDApril 12, 2018
Some roles in this company are extremely well positioned for advancement and enhancement. Others are not, and tend to be ignored by higher-ups unless/until there's a problem. Management is equally hit or miss.
Pros
Good benefits
Cons
Poor organization and managerial culture
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1.0
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Politics is eating away the company
Senior Business Analyst (Former Employee) –  Baltimore, MDNovember 10, 2018
This company is very multi-cultural and multi-national. But the politics at the middle management level (manager/senior manager to VP) is destroying the company.
Cons
No job security
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1.0
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Continue your job search, do not get roped in
Coordinator (Former Employee) –  United StatesSeptember 14, 2018
The work environment in the department where I worked was dreadful. Some of my coworkers were lovely people, but the management in my department was dreadful. My position was often given tasks to complete with no instructions, and once staff completed them, the managers would find issue with how the task was completed every time. There is no way to succeed. Massive differences in pay between staff members with the same position. As much as employees are set up to fail, students are set up to fail even more so. Do not work here. Do not fall for it.
Pros
One work remote day per week
Cons
Horrendous management, differential treatment of staff, pay inequity, no HR support
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5.0
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Very nice productive workplace
Sr Student Accoun Rep/Senior AR Specialist (Former Employee) –  Chicago, ILNovember 2, 2018
It was a very good job to have at the Business Office of the Kendall College in Chicago. We had a great professional team, we worked together every day helping to maintain highest level of customer service to students, parents, business partners. We processed payments on daily basis - checks, cash, credit cards, EFT bank transfers. I was responsible for the full accounts receivable cycle - from billing through invoicing and collections.
Pros
Free Food
Cons
Long commute
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3.0
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Depending on the department people are not friendly
Collections Analyst (Former Employee) –  Columbia, MDOctober 3, 2018
Depending on the department people are not friendly and when they have it in for you they will make up things to get you out, they will target you. Management is the worse and can not be trusted, they tell you businesse to employees.
Pros
Getting paid
Cons
Micro management
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3.0
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no review information
Sr. Enrollment Advisor (Current Employee) –  Baltimore, MDJanuary 16, 2018
A typical work environment
typical management
typical culture
typical challenges
typical opportunities for growth
great benefits
some job security
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3.0
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Fast Paced
Senior Enrollment Advisor (Former Employee) –  Baltimore, MDJanuary 4, 2018
Laureate can be a fine place to start your career as an enrollment advisor. It's good for a young person, most of the Enrollment managers are millennials, that micro-manage. It's tough for an older person
Pros
Great Benefits
Cons
Unpredictable
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5.0
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Great Company and People
Enrollment Advisor (Former Employee) –  Los Angeles, CANovember 14, 2018
While working a Laureate it was a time to grow proprofessionally. I learned many computer programs, received sales and student service techniques . The culture was extremely satisfying. It was a great company with wonderful people .
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1.0
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continuous changes
Executive Administrative Assistant (Former Employee) –  Columbia, MDAugust 1, 2018
I enjoyed the team I worked with at Laureate. The company went public and there were many changes and uncertainties. After 8 years I thought it was time for a change.
Pros
company was generous with fun times at the office so the team like stress management
Cons
too many changes in the organization
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3.0
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Working at Laureate
Lead Training Coordinator & Project Manager (Former Employee) –  New York, NYDecember 5, 2017
The most enjoyable part of working with Laureate was the flexibility of working anywhere and any time. The hardest part was not interacting with other co-worker since you are working from home.
Pros
Salary and flexible hours
Cons
the new management
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4.0
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Productive and Very Busy
Financial Aid Counselor (Former Employee) –  Baltimore, MDJanuary 23, 2018
It really depends on your manager how far an individual advances in the company. However the company itself is pretty fair to work for considering the benefits.
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4.0
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Great Place to work and study
Snr.AR Coordinator (Current Employee) –  Columbia, MDDecember 28, 2017
The employee tuition reduction is great for anyone wanting to pursue a degree at one of Laureate's universities. The dental, vision and health care plans are very good.
Pros
Great Benefits
Cons
limited on cross-function experience and bonus paid to managers only
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2.0
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Fast paced, too much work and understaffed
Executive Director (Current Employee) –  Baltimore, MDApril 3, 2018
The environment is very fast paced with little support to get all required work done. The environment requires long hours and interferes with life. The environment lacks opportunity for advancement.
Pros
colleagues, learning of new industry
Cons
understaffed, unreasonable work demands, long hours
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2.0
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Don't question anything or face the consequences
Enrollment Advisor (Inside Sales) (Former Employee) –  MarylandJune 13, 2017
Don't ever question why anything is ever implemented. Only know it was most likely expensive to purchase and use.

Coworkers and other department colleagues were great to work with. Inconsistent and inflexible management and directors.

As long as you do what is told (don't argue or question), raises can be decent, and you will accrue vacation hours. Educational benefit is terrific.
Pros
decent pay raises, vacation accrual
Cons
micro-managed; inflexibility to use individual methods of communication
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3.0
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Good place to work however a bit confused
SSC Finance Controller (Former Employee) –  Brazil, INDecember 19, 2016
Good place to work, so many challenge and very dinamic environment. Excellent team and relation between the mgmt level to the team work. The leadership is conducted in a horizontal manner and the company is very democratic in terms of process. There is no difference between people although there is a lack of transparence when the subject is career growth. The headquarter requires the perfect scenario in all business instances mainly because the company is going to IPO however there is also a lack of corporate culture which jeopardize the entire organization.
Pros
Excellent policy of compensation and benefits
Cons
Changing priority all the times and low business leadership culture
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4.0
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Productive work place - Good experience, hectic work
Intern (Former Employee) –  MDOctober 7, 2018
The internship experience was good, challenging. Extremely helpful manager. Fulfilling experience, chance for co-op. fun team and encouraging work environment
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Overall rating

3.5
Based on 248 reviews
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3.4Work/Life Balance
3.7Compensation/Benefits
3.0Job Security/Advancement
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3.3Culture

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