Dietary Aide (Former Employee) – San Antonio, TX – July 15, 2018
Working at laurel ridge was a learning experience. It showed me what kind of people that I can work with. when i was working there my duties were to clean the floors, prep food for the next day for cooks.
Therapeutic Recreation Intern (Former Employee) – San Antonio, TX – June 11, 2018
Working here was great, the staff is friendly and always making jokes. They make the work environment fun and enjoyable. I would see the same few groups everyday, provide rereational activities for them, process with them and then document. Some days we would take them on community outings to see if there skills they have been working on has improved or still needs improvement.
laurel ridge was stressful to the point of causing physical distress
MHC (Former Employee) – San Antonio, TX – May 23, 2018
the threat of physical injury from pts was near constant. understaffing was unspoken policy. I only worked pool staff so i never knew if the unit i signed up to work was actually where i would end up working and this was common treatment for part time and full time staff as well. the level of paperwork for 1 admission was incredible and at times there would be multiple admissions causing nursing staff to have to stay over their shift time to finish it all.
Therapist (Current Employee) – San Antonio, TX – April 13, 2018
The Sr management are never visible and demand unrealistic census and are dollar not patient driven . First line managers overall great. Military program in outpatient and inpatient both great teams and a standout. Great place to learn and grow Recommend for new therapists and nurses to learn and develop skills with patients. Often dirty and outdated units and poor staff to patient ratios push limits of safety.
Facility shabby and needs remodel. Unrealistic and sometimes unsafe staffing rations
Killeen Office- Toxic Management and Lack of Growth Opportunity
Therapist (Former Employee) – Killeen, TX – March 4, 2018
I am passionate about the mission of Laurel Ridge Mission Resiliency in Killeen, Texas--providing day treatment for active duty service members. As a therapist I led groups daily and was expected to carry a caseload of about 10 individuals, offering weekly individual and family therapy sessions, which was manageable. CBT is the primary treatment modality used, there is not a whole lot of other training opportunities offered and Laurel Ridge will not pay for CE's or opportunities in advancing certifications. Lack of support in any growth or advancement. Management was my biggest issue and ultimate reason for leaving. As a result of losing connection and lack of referrals from Fort Hood, without notice or warning all full-time therapists and staff (except two supervisors) were moved from full-time to PRN status. This organization demonstrated a lack of integrity when doing this as they were not transparent throughout the process. When called into work there was unpredictability and job responsibilities were unclear. Without support from Fort Hood, the mission has changed and a new program for military adult dependents was added on, primarily focusing on providing DBT groups and short-term intensive care. The supervisors have poor work ethic and demonstrate lack of leadership skills. The supervisors were not receptive to feedback and unsupportive towards staff. Overall, I feel that if leadership were to change than this could be a healthy work environment again, but at this time I would not recommend others to work here unless you are looking for something temporary.
Satisfaction with patient care, positive relationship with co-workers
Supervisors, non-transparency, lack of job stability
LPC (Current Employee) – San Antonio, TX – January 17, 2018
The strain of an ever changing patient demographic appears to impact the consistent care of all residents. It is unfortunate, yet inevitable that some of the patients being admitted can disrupt the previously established setting of the units they are admitted into.
RN Staff Nurse (Former Employee) – San Antonio, TX – November 23, 2017
Great place to work if you enjoy providing therapeutic environment for people. I would have never wanted to leave this job however, life took me elsewhere. Staff are great. Patients I worked with were very interesting providing a great learning opportunity to impact others in a positive way.
Counselor (Current Employee) – San Antonio, TX – November 9, 2017
Outstanding management, supervisor that are supportive, coworkers that are outstanding, and a place where you are happy to go to work. The pay is not as competitive but you learn and grow experience wise.
Learn a lot and lots of little perks from managements
It became a different place when taken over by a large company
Registered Charge Nurse and Supervisor (Former Employee) – San Antonio, TX – October 30, 2017
I took care of both adolescents and children in residential care. I enjoyed my work. There were times when it was a more dangerous place to work due to poor staffing. I enjoyed the people I worked with and the kids I cared for.