Better management making sure all managers knew their roles and made sure all general managers had experience.
Answered - Line cook (Former Employee) - New York, NY
Actually be there and help, I got treated very poorly.
Answered - Cook/retailer/barista (Current Employee) - New York, NY
I would add another manager during rushes because it is very hectic and implementing strategies that help employees
Answered - Service Manager (Former Employee) - New York, NY
Answered - Front of House Head Server (Former Employee) - Philadelphia, PA