Lower level people = great. Higher = different story
Server (Former Employee) – Boston, MA – May 6, 2019
The “higher ups” don’t care about you. They only care about money and looking good for Roger. Room for growth isn’t a real thing because veterans get favored. Loved the working aspect and environment besides that.
Discounted food, a lot of money to be made, extensive training
Management, hr isn’t real, everyone’s sleeping with each other
Server (Current Employee) – Chestnut Hill, MA – April 14, 2017
Legal Seafoods has an amazing reputation in the industry so, many prospective employees don't hesitate to apply. BEWARE! They treat their employees poorly. The management will make you feel as if you are in middle school with their rule and agenda. I worked at legals for many years and I understand why the management responds to their employees as they do, its because the higher ups put unrealistic pressures on them and gives them bonus incentives to come down hard on their employees. DO NOT APPLY!
Server (Current Employee) – Braintree, MA – March 15, 2017
Working at Legal Seafood has been a great experience. I have been welcomes into their community with open arms and was taught the ropes very quickly with qualified trainers. Working there has been something I look forward to when I return home from school.
Friendly co-workers and guests, helpful and kind managers
Server (Former Employee) – Huntington, NY – March 4, 2017
The menu was a little pricey and the restaurant offers bottle service so there was always ample opportunity to make money if you knew how to sell yourself a little. Management always made sure you were comfortable with workload and helped if you were overwhelmed.
Server (Former Employee) – Short Hills, NJ – November 26, 2016
I was so excited that they called me in for an interview. Got hired, went through training for over a week and passed the test. It didn't take long before i noticed how unfair, unprofessional and irresponsible the majority of the people working there were. Let's start with the unfairness, as a newly hired server, you won't expect to get the best section or best tables of course. But the bottom line is, every one (senior servers) else's section will be filled before they start seating your section and by the time you're on your third table, they're on their sixth or seventh table turned. Hostesses are really unfair with the seating process and carelessly make it obvious. Amdthe funny thing is that you only get three tables during your shift. How are you supposed to make money with that if you son't get sat enough. I came from a place with high standards where every one, regardless of seniority, is given an equal chance to make money and everyone works as a team. I cannot say as much for Legal Seafoods. During training, they will tell you they set such high standards, but once you start working, it's an absolutely different world. The majority of the servers are very unprofessional and somewhat rude, they will be on their phones in the middle of a rush, chatting in the kitchen and don't even get called out on it by a manager or a chef. Their carry loud conversations where guests can hear them, whether at the bar or in the kitchen and i could go on and on. Only a handful of servers will help you when you need them, sometimes without even you asking. This place needs a "people"more... makeover, that actually care, more bussers on the floor (because two bussers cannot handle a dining room of 45 tables or more). Same applies for a single food runner that cannot run everyone's food in a timely manner. Resuts: as a server, when in a busy rush, you fall behind because you spend time doing your busser or runner's job, clearing plates, running food, it affects your quality of service. Managers are hard to find sometimes when neeeded. They lack floor presence at times. Working here was such a disappointment, because it is very far from what it seems. The money wasn't great at all, hours were long for nothing, and the majority of the people were horrible.less
Server (Current Employee) – Chestnut Hill, MA – September 28, 2016
The business is always steady, the team is extremely energetic and helpful. The establishment is a bit outdated and the clientele can be difficult at times but can be counteracted with equally pleasant guests. Overall a great place to work.
Waiter/Server (Former Employee) – Dedham, MA – September 20, 2016
A typical day at work included 6-8 hour shifts, doubles of 12+ hours. I was constantly on my feet selling fine wines, daily specials, and my personal favorites such as Legal's infamous baked stuffed lobsters. I enjoyed a fast paced environment and working with many of my peers. There was a lot of turnover including new managers which I learned to adjust to. Building repour with customers and challenging myself to higher my sales daily was great experience and made my time at Legal enjoyable.
Hands on. Constantly meeting and interacting with new people.
Constant turnover within restaurant. Inconsistent income.
Server (Former Employee) – Crystal City, VA – February 7, 2016
the money was consistent and the customers were enjoyable. I loved my coworkers. The schedule was flexible and there was never an issue with taking off of work. They offer health insurance which is rare for a restaurant.
Waitress (Current Employee) – Framingham, MA – November 6, 2015
The clientele at Legal Seafoods are typically people who are willing to spend a lot of money for not just the food but for great service and experience. With that in mind, you don't just have to sell food, you have to sell yourself as well. I learned that guest experience is a lot and you have to be willing to commit your entire attention and time on keeping your guests happy and wanting to come back. The change from a more relaxed atmosphere at Friendly's, to Legals was different but drove me to be a more efficient worker.
server (Current Employee) – Kendall Square, Cambridge, MA – September 24, 2015
Legal Sea Foods is a great place to work if you're a student. They will mostly accommodate your schedule, though each weeks schedule is released the previous Thursday or Friday, so making plans is virtually impossible. I love the servers and cooks I work with, and my managers are great people, regardless if I disagree with the policies corporate is passing down to them. But that aside if you work hard and devote all your time to them they will advance you. The best part by far is family meal, which the cookies put a lot of effort into if time allows.
Server (Current Employee) – Boston, MA – September 30, 2014
A typical day at Legal Harborside began arriving to work and collaboratively completing opening side work routines to set up for the day. The restaurant guests begin to arrive and endure a long wait for a table in order to enjoy the view and fresh seafood. Since it was first come first serve seating, it was important to have open communication with my colleagues to provide assistance when necessary. We worked closely and collaboratively to ensure guests had an enjoyable restaurant experience. I learned that working as a team and helping others was an important and effective way to improve as a server. The most enjoyable part of the job is meeting and interacting with guests and colleagues. The most difficult part of the job was maintaining guests' satisfaction when food or beverage service was taking longer than anticipated due to high-volume and long ticket times. Overall, I learned a great deal about time management, guest service, and food/beverage knowledge from working at this establishment.
Server (Former Employee) – Burlington, MA – September 22, 2014
As a server, my number one goal was keeping our guests happy, whether they were my own guests or at someone else's table. My job each day was to ensure the satisfaction of everyone who came into the door. Some day were easier than others, but I learned a great deal about how to read people and adjust to their needs. I also learned a great deal about multi-tasking and prioritizing my needs.
Server (Former Employee) – Boston, MA – July 24, 2014
When people think of working as a server at a restaurant, it seems to be a walk in the park that doesn't take to much intelligence. This is a false accusation. Legal Seafood's goal was to provide top notch satisfaction to the customer. This level of satisfaction required a two week training class for each employee before getting on to the floor as well as multiple tests, wine tastings, and food tastings. Manager's paid attention to each server's every move. At some points it did seem as though they were micromanaging at times, but at the end of the day everyone was working together to satisfy the customers which is great. Unlike other serving jobs, Legal Seafood's provides benefits to the servers including 401K and health insurance.
Benefits, great environment to interact with customers