The most stressful time of my life
Call Center Agent (Former Employee) – Hammond, LA – June 8, 2018
I actually found Legalzoom.com through the middle man company called Sykes. Training for legalzoom was about a month and a half, paid. We started with 45 people in the class. At the end of training, there were 5 of us left. Everyone else had quit because it was that stressful. There were times I logged off at the end of the day sobbing. I was one of the 5 to finish the training but I told them there was no way I could do it. A friend that I had made in class who lived many states away from me had also made it, and he ended up staying for several months. He said he couldn't quit, he had a kid to care for, but he was so miserable. I was really happy for him when he found something else.
Every single thing you say is monitored and recorded. And anything you say can be held against you. And you can lose your job instantly if anything you say can be interpreted in any way negative or giving advice to customers. You cannot answer questions. But you're expected to answer questions.
work from home, work in your pjs, 9-5 job, never have to physically see your customers