I fell for it like everyone else
Patient Service Representative (Current Employee) – Pennsylvania – June 19, 2018
I remember going to orientation feeling like I was on top of the world, once assigned an office, very quickly I was just a number to them to meet their quota. The pay is a sin, they don’t care how hard you work, it’s not recognised. You can’t do your job to the best of your ability because all they care about is seeing more and more patients, and not giving quality care, but quantity. They don’t protect or back up their employees and you’re degraded, and treated like a dog. I wanted a job to provide for my family, to be proud that I was a part of, to feel that I was making a positive impact on an individuals life and well being, but it’s like screaming without a voice. My “starting” pay which I was told would raise as I would have opportunity advancements was a complete lie. They don’t even offer maternity leave for their own employees! I’ve never felt more dooped in believing lies as I do each and everyday that I have to clock in with Lehigh Valley Physicians Group. The doctors just want to cram in as many patients in a day as humanly possible because they get kick backs. It’s so sad. I couldn’t wait for the opportunity to get my foot in the door, and everyday I leave in tears. I wanted to climb as high as I could and really make a name for myself with Lehigh Valley. They won’t even buy office supplies as everyone’s on a “budget” and have to email each other’s offices to see who can spare paper, etc. Its embarrassing. There’s no such thing as patient care with Lehigh Valley. Order more tests=more money from insurance. Biggest mistake of my life.
Literally everything. Pay is terrible, can’t get approved leave, benefits aren’t great.