What is it like to work at Len the Plumber Inc?

3.3Work/Life Balance
3.3Compensation/Benefits
3.0Job Security/Advancement
3.0Management
3.0Culture
2.0
Good pay but no appreciation
Written by Customer Service Representative (Current Employee) from Baltimore, MD on January 2, 2018
As a CSR, you are treated hotribly. They expect you to do the work of multiple people. You have to keep a booking rate at a certain point (which is not told to you during an interview). There is no set schedule (even though they tell you that you will work close to the same schedule everyday). You have no incentives otlr bonuses even though every - more... other department in the company. You have to book calls knowing thst the customer will not be serviced. There is no respect from upper management or other departments. Dispatch nit picks everything you do. It is nothing like they inform you in th ... - less
ProsGreat co-workers!
ConsStressful, little time for family, poor management, unappreciative
See all 3 Len the Plumber Inc reviews