Lending Club Employee Reviews

3.7
Overall rating
Based on 53 reviews
Ratings breakdown
517
413
315
28
10
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5.0
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Review
Compliance (Current Employee) –  San Francisco, CAMay 4, 2018
LendingClub is a great place to work. I have learned an immense amount. The culture of the company is laid back and the people are great to work with.
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5.0
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Productive and fun place to work
Credit Specialist (Current Employee) –  San Francisco, CAApril 19, 2018
Friendly people, You will learn a lot. But times it feels like growing within the company takes a while. Although, one wants to develop and grow; feels like your always being overlooked.
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3.0
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Fast Paced Competitive
Member Services Agent (Current Employee) –  San Francisco, CAMarch 27, 2018
It is a very fast paced environment that ultimately creates a very competitive attitude. moving anywhere in the company becomes very political, as people who are friends with managers or other departments get moved while they are simply not meeting any goals or metrics.
Pros
snacks, benefits, game rooms
Cons
no time to eat snacks, or use the game rooms
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2.0
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DO NOT Recommend
Member Support Representative (Former Employee) –  San Francisco, CAMarch 16, 2018
Very poor management with no clear direction. No transparency whatsoever with their employees. Low salary and few opportunities for advancement. Especially in operations, your input does not matter whatsoever.
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4.0
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Fun fast paced work environment
CREDIT SPECIALIST (Current Employee) –  San Francisco, CAMarch 7, 2018
The culture at Lendinglcub is great! You quickly become very close to everyone. The coffee bar and ping pong table are also a plus. Prime downtown location close to bart/muni.
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3.0
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Mediocre LendingClub
Quality Assurance Specialist (Current Employee) –  San Francisco, CAFebruary 27, 2018
There is a lack of vision and transparency in executive management which directly affects how our company is doing which then trickles down to how employees are compensated. This could be understood if it weren't for the fact that LendingClub is top-heavy with a lot of executives being overpaid for not making any real changes to our business. We aren't hiring any top talents anymore on the entry level positions but basically anyone who has a pulse. It's hard to see where this company will grow to when they are not putting in effort to find top talents from the top or bottom.
Pros
good benefits
Cons
low compensation, bad management
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3.0
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not great
Credit Specialist (Current Employee) –  San Francisco, CAFebruary 20, 2018
horrible management, under paid in every single department. people in upper management have no clue what they are doing and dont' care about your future.
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3.0
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Losing Culture as it expands
LOAN REPRESENTATIVE (Current Employee) –  San Francisco, CAFebruary 12, 2018
You start the day by answering the phone and assisting someone through "6 easy questions" for a soft credit check to see if they will qualify for a loan and repeat this 60-70 times a day. You are waiting in a Que on auto answer and required to be available for 92% of the day at minimum. The job becomes extremely repetitive and you are assisting people who have very little financial knowledge to get a loan and most of them are extremely aggressive or defensive because their debt is a sensitive subject. It takes about a week (probably less) to learn all the scripts and systems LC has and after that there isn't much more to learn about the role. You are dealing with incoming calls so you have to make a good funnel through a positive attitude and good habits that would seem worth it if the compensation was better or it seemed like management cared about your opinions. Seems like their trying to squeeze everything they can get out of their workforce and make them as efficient as possible without increasing the incentives to ask what is being demanded.
Pros
Its simple, you don't have to take work home with you
Cons
Short Breaks, PTO is almost impossible to request, Repetative!!!, they're starting Saturday shifts
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4.0
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Senior Credit Specialist
Senior Credit Specialist (Current Employee) –  San Francisco, CAJanuary 30, 2018
Good company to work for but it can be repetitive .It's a stable job but growth/ career advancement can move at a snails pace. I've put in a good amount of years here and met some really great people but most people i know have moved onto better opportunities.
Pros
Good Work Life Balance
Cons
Not Challenging enough
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2.0
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Overworked and underpaid
Payment Solutions Specialist (Current Employee) –  San Francisco, CAJanuary 20, 2018
Upper management are the only ones able to fully enjoy the benefits the company has to offer. Those who work in the operations side of the business are extremely undervalued.
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2.0
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Poor management
Payment Specialist (Former Employee) –  San Francisco, CADecember 8, 2017
They don’t have much idea about what they are doing, there is no management and a lot of incompetent people above you. You’ll never have someone to help you and they are always hiring since no one wants to stay.
Pros
Free snacks and perks
Cons
Terrible environment
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5.0
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great place to work woith
QA Manager IT (Current Employee) –  San Francisco, CADecember 8, 2017
Great company and a nice place to work. you can learn a lot from everyone. great workplace culture, good management, nice benefits. every one work from head office. no remote offices.
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3.0
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diverse
TRAINER CREDIT ANALYST (Former Employee) –  San Francisco, CA 94105November 28, 2017
Overall it was a very diverse company. Management could have been better on transparency and Professionalism. Very cut-throat environment. Favoritisim
Pros
good benifits
Cons
Management
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3.0
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LC is a great company if you are not working in operations or customer service
Member Support Agent (Former Employee) –  San Francisco, CANovember 16, 2017
Great company to work for just not on the operations side of the business. Do your research and ask a lot of questions to understand what you are getting into fully.
Pros
The people
Cons
Performance Evaluations are not practical
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3.0
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Good Place to Work
Member Support Supervisor (Current Employee) –  San Francisco, CAOctober 19, 2017
Very fast faced worked environment. Lots of opportunity to grow if you can showcase your strengths and work. Collaborative and supportive culture. Networking is important. Great benefits.
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3.0
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Nice place
Accounts Payable Specialist (Former Employee) –  San Francisco, CASeptember 10, 2017
Nice place to work - some of the departments may need to refocus
their efforts Nice staffing perks-enjoy the barista and snacks.
Different themes on each floor.
Pros
Nice snacks
Cons
Unfocused managmenent
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2.0
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Had Amazing Culture
xpMEMBER SUPPORT REPRESENTATIVE (Former Employee) –  San Francisco, CAAugust 30, 2017
LendingClub when I first started had amazing people and an amazing culture like many startups. Once they went public, the culture started to shift more like a bank (but they were trying to avoid becoming a mini bank). They hired upper management from big corporates to help LendingClub during a crisis. The employees who stayed throughout the whole process but were not high enough level in the company were put aside. LendingClub overall is a great place to start if you do not have a job but do not expect any advancement.
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5.0
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Great place to work!
Operations Supervisor- Member Support (Current Employee) –  San Francisco, CAJune 21, 2017
It's been a great place to work and I have really enjoyed my experience. Great people, fast paced environment, what more could you ask for! Culture is great!
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4.0
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Amazing people and Culture
Buyer/Planning Specialist (Former Employee) –  San Francisco, CAJune 13, 2017
One of my favorite companies to work for and the culture is inviting. Able to work with all parts of the company to achieve company goals. Great Exposure.
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4.0
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Great workplace culture but its hard to move up within the company
INVESTOR OPERATIONS ASSOCIATE (Former Employee) –  San Francisco, CAJune 13, 2017
Some departments are more structure than others. I have experienced my best manager and worst manger just by changing departments. This company has grown exponentially within the last 5 years but there are some stagnant managers/supervisors bottle necking the advancement of their employees due to their own poor performance.

There are kitchens on every floor with an array of quality snacks, noodles, fruit and beverages including healthy options.

This company has some of the best people I have had the pleasure to work with.
Cons
Company shares vest after 4+ years
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Diversity score

65out of 100

The Diversity Score tracks how positively diverse employees rate their experience at Lending Club.

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