Lennox International Employee Reviews

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Not a place to be
Accounts Receivable Specialist (Current Employee) –  Richardson, TXSeptember 6, 2018
This is a company that is more driven by a piece of paper (degree) than giving a person who has been there for 10+ yrs a chance. But want to use that person until they find someone with a degree that only ends up staying until they find a job making more money. Lennox does not care about its employees and does not take care of their employees. They low ball you even if you have a degree that is why their turn over rate or directors supervisors and managers is so high they will not pay... But you go to their competitor and sometime make 3x's as much than you will on Lennox.. This is not the company to work for at all. Here it is truly about who you know to get ahead.
Pros
part discounts
Cons
salary benefits people
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De-motivating place to work
Marketing Manager (Former Employee) –  Richardson, TXOctober 19, 2018
The "All About Me" culture is prevalent at Lennox. NO teamwork, collaboration, or reward for outstanding contributions. It is a shadow of the GREAT company it was a mere five years ago.
Pros
Onsite gym and cafeteria
Cons
Management, culture, environment, salary, benefits
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3.0
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Solid company with older workforce
Refrigeration Financial Analyst II (Current Employee) –  Richardson, TXAugust 30, 2018
Financial analysis work. A lot of great people at the company, but a lot of disorganization as well. Company needs a bigger social component. People don't interact very much.
Pros
Good Salary
Cons
Too many older folks
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3.0
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N/a
National Account Advocate II (Current Employee) –  Richardson, TXMay 21, 2018
Working at lennox was a great opportunity serving as the foundation of my career. Moving forward, I hope management reiterates and emphasizes the need for system and software improvement. Also, hours and work time should be more flexible to meet today’s standards.
Pros
Full benefits
Cons
Fixed work hours
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1.0
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Stressful and demoralizing environment
Run test support, wiring and assembly (Former Employee) –  Stuggart, ARNovember 27, 2018
Poor leadership and ineffective ways of communicating to coworkers. Extremely demoralizing and hostile environment. Supervisors that do not like an employee, for whatever reason it may be, will convince the other co-workers on his line to treat the employee in a demoralising Manor and for job security those other co-workers follow along in his footsteps. It is the good old boy system and there is a lot of favoritism and lack of disciplinary action against the ones that need to have been disciplined. There is an extremely high amount of turnover they have gone through approximately 1600 people year to date .Extremely poor supervisors and supervisory skills ,left hand doesn't know what the right hand is doing in upper management. Overall quality of the units are horrible extremely unsatisfactory. I would not recommend anyone or any Corporation to invest any money in Lennox International's commercial units!!!!!
Pros
There is no pro's
Cons
Too many to list
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4.0
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USA breadbasket company going overseas
IT Specialist (Former Employee) –  Richardson, TXApril 26, 2018
Lennox is a good place to work. However, recently there has been a regrettable tendency for most of the technology jobs to be filled overseas, or locally to visa holders.
Pros
Decent benefits, work-life balance, nice campus, good location
Cons
Too many jobs going overseas
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2.0
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Run... from Residential Demand Planning
Demand Planner (Former Employee) –  Richardson, TXDecember 13, 2017
Lacks employee empowerment, management has no clue how to demand plan (using archaic planning processes), resistant to change, lacks integrity & professionalism, favoritism practiced, Good Old Boys Club, Extremely High Turnover, Horrible Communication, Good systems poor configuration of the system, Poor Management all the way up the chain, never takes accountability for errors - blames employees.

Will throw you under the bus to make upper management look good

Compensation NOT competitive, Bonus is a joke
Pros
Work Life Balance; Some really nice people
Cons
Poor Management, Poor employee treatment, Compensation
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3.0
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Communication and Fairness
Ambassador Personnel (Former Employee) –  Charlotte, NCJanuary 20, 2018
Upper Management are truly out of touch with the day to day operations and challenges within it's employees and customers. A lot sales associates carry more of the burden of operations than the managers and Out Side Salesman, which the Mangers all Receive 4 times the bonus of the Sales Associate who are truly the backbone of the facility.
Pros
Good Benefits
Cons
Communication between Upper Managment and Lower Level Staff.
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1.0
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Lack of communication, unfair pay
Executive Assistant to President and CEO (Former Employee) –  Edison, NJJanuary 23, 2018
Language barrier was frustrating. Was not treated like an equal or fairly. Pay was extremely low with no hope for raise, advancement or bonus. Office was freezing, most co-workers spoke another language and required translation. No advancement, no motive to stay.
Pros
Office moved to a nicer location
Cons
Pay, no benefits, no advancement, no credit for hard work
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Not a Good Company
Service Technician (Former Employee) –  NJNovember 13, 2018
This place is all about numbers. Forget quality workmanship, get it done fast and cheap.
The field techs are treated like garbage. Pushed everyday to get a ton of work done so they can bill out. Forget getting an appropriate amount of time to do the job correctly and checking operations. They want you to blow through it and close it out. It definitely shows too.
The scheduling is all over the place and it comes out in the morning not the night before. Never worked for a company that did it that way. I see why.
You NEVER get all the parts you write up so you have to go around and pick them up while you have 2 days worth of work to complete in a day.
There is NO communication.
They love cheap universal parts. No O.E.M. here.
Without a doubt the worst company I have ever worked for. A complete waste of time.
Pros
Good field coworkers
Cons
Too many to list but a awful working environment.
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Good place to work if you cant find a job anywhere else!
HVAC Technician (Former Employee) –  Chatsworth, CASeptember 30, 2017
Extremely Low wages by California's standards. Training is bad, they will send you out to work on some equipment you have never seen before, and expect you to know how to repair it!
I have never worked on a chiller, and they new that but they want me to repair it magically! Wasn't in my job description!

Also they preach safety, but they want you to climb on top of an airhandler standing on the top rung of your ladder (A NO-NO) and braze in copper line. I said no! Id rather be safe than sorry.

I worked there for over three years, and not once did they give me a raise! After the third year I had to ask for one, they gave me a $.50 increase! Big WOW,

They also have people follow you around in trucks and on foot, but they don't tell you.
Pros
Lots of Hours
Cons
Low pay, Bad Management, Lack of training. No annual pay raise!
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4.0
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Good company with some issues
Accounting Analyst IV (Current Employee) –  Richardson, TXAugust 6, 2018
Great company to work for if you are a young man and get in the inner circle. Older workers are laid off as they approach retirement age and nearly all management is male. Most of management is also ex military and tend to try and run their departments with an iron fist

Managers and above get large bonuses while lower level employees get small infrequent bonuses
Pros
Nice location, onsite gym and cafe
Cons
Heavily male dominated management, Leaders get large bonuses but employees below management level get very small infrequent bonuses
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2.0
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poor management
Credit (Former Employee) –  Richardson, TXOctober 20, 2017
When I was with the company, the turnover in management was horrific, and the support was not there. Multiple meetings about treatment and everything and nothing changed. I didn't realize how stressful it was until I left and started getting my life back. I am grateful for some of the people that I met, but there is a lot of office politics, especially with management. If you aren't one of their favorites, good luck trying to succeed. They will keep pounding you to the ground and being negative. Never did any team building exercises and made it a point to single out certain people for mistakes.
Pros
Location, Gym, Cafeteria
Cons
Management, Turnover, Benefits
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5.0
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Typical Day At Work
Consumer Consultant (Former Employee) –  Richardson, TXJuly 23, 2018
Lennox is a company that believes in educating not only their employee's but, their end user as well. Great place to work and learn from one another. Very big on attendance and accuracy so, it is very imperative to be prepared to expanded the ability to learn, not falling into complacent mode. Having an open line of communication along with critical thinking skills. Will lead to a great career at Lennox.
Pros
On the Job learning with the ability for growth and evol with new world aging.
Cons
Not a place to become comfortable
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3.0
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Workplace is balanced
Project Manager (Former Employee) –  Dallas-Fort Worth, TXAugust 22, 2018
It's a nice company with good work life balance. The work culture and environment is decent. Had opportunity to work with cutting edge technical and business experts.
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Ok place
Assembly Line Worker (Former Employee) –  ArkansasFebruary 19, 2018
It was ok favorite people..it was boring..slow lunch was long ..managers didn't care..they had there picks and chooses..it was hard to get a raise..they treated u like kids..
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3.0
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Productive and constant assignment completions
Material Handler (Former Employee) –  Stuttgart, AROctober 10, 2018
Learned new things working as a material handler even though I never had actual assignments.
Prepared finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product.
I Analyzed Information, Obtained Safety Management Skills, Inventory Control, Lifting, & Data Entry Skills.
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4.0
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Great overtime
HVAC Technician (Current Employee) –  Waldorf, MDJuly 27, 2018
It’s a great place to make money. If you have the drive and will to work long hours and even work 7days a week you can. There’s plenty of work though out the year.
Pros
Overtime
Cons
A lot of driving
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4.0
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Slow paced organization
VP Marketing (Former Employee) –  Dallas, TXJanuary 10, 2018
Good benefits, salary, work life balance. Slow to change. Solid to execute, but conservative to invest in new technologies, initiatives. Good talent in the organization
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4.0
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Get work done
Contractor (Current Employee) –  Dallas, TXNovember 16, 2018
When you have a queue to yourself and get things done day to day work balance becomes manageable. Many new cases and task may be involved but you can handle most by asking the department you are working with for some help. Other indications for the job may be unclear because knowledge doesn't get passed around until it occurs.
Pros
free lunch because you work with many departments
Cons
stuck in same area, low morale/ bad talk, complaints of higher ups
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Overall rating

3.3
Based on 263 reviews
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