Get rid of the flat rate pricing and focus on doing QUALITY hvac work, you might actually get a compliment from a customer.
I know it will never ever happen.
I wouldn't fire anyone that quickly they have very strict policy causing high turn out rates. Either your fired or you quite!!..You must do it case by case a
Everyone makes mistakes once in a while were humans.
Last but not least your constantly watching over your back..pressure!!
To much pressures on techs..Show the techs they are appreciated...
If you need a starter position go for it don't stay long and don't drink the Koop aid
Stop the micro managing, and start trusting your employees.
Answered - Account Manager (Former Employee) - Virginia