Leslie's Poolmart Employee Reviews

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2.0
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"WASTE OF TIME" - it's a real shame to see a company like this.
Employee (Current Employee) –  USASeptember 28, 2018
I have seen two stores lose 8 store managers, < 12 employees in less than 12 months. Managers are overworked and under paid, this stress trickles down to the employees who are not trained properly. Constant computer issues at Point of Sale add to customer frustrations. Working with minimal staff as per corporate instructions leads to long wait times for customers.

As an example the healthcare the company offers is extremely expensive for a family of two and the cost was about $380 (BI WEEKLY) with very little benefit and an out-of-pocket maximum of 8k to 12k.
Pros
A job
Cons
Many, inconsistent schedules, unrealistic expectations, Basic pay, very expensive healthcare
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1.0
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downhill fast
Store Manager (Former Employee) –  Phoenix, AZSeptember 24, 2018
Extremely low pay compared to other "specialty retail". You get what you pay for in attracting talent to your company. "Salary Plus" is just another way for a company to abuse payroll. You get paid a yearly salary based on a 40 hour work week. Then are required to work an average of 48 hours a week but get paid half the rate you made for the previous 40 hours. Store Manager and District Manager turnover is insanely high, no one gets properly trained in product knowledge or operations before being put into position. Refusal to adapt to match online competitors will be the downfall of this company. Most of them are even own by leslies aka PoolSupplyWorld & InTheSwim! 20% more expensive than other brick and mortar retail competitors.
Pros
its still a job
Cons
2 man teams are not enough staffing to cover a store incase of an emergency or illiness
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3.0
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Great Job if your young and single
Assistant Manager (Former Employee) –  ConnecticutSeptember 24, 2018
Leslie’s is a great place to work, provided that the store and management are focused and trained. Hours in the summer are long, so don’t expect to have any kind of fun, especially in a manager position. Benefits plan is not good, as most places don’t accept their form of coverage, and deductibles are high. Pay is sub par which is disappointing because they boast competitive pay. Overtime is great and Holiday pay is provided. Vacation and sick pay are also provided to managers, just hope that there’s coverage for you to take a vacation or be sick for that matter. Yea, coverage sucks.
Pros
Overtime in summer, holiday pay, chemistry
Cons
Sub par pay, coverage and management issues
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4.0
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Fast paced and great job
Lead Sales Associate (Former Employee) –  Tucson, AZSeptember 21, 2018
There was a lot to be done but there was more than enough time to get it all finished. Had to know lots of material for the job and what was being sold in the store. Great job and place to work at
Pros
Paid lunch time
Cons
Having to know the right information about the products
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5.0
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Good place to work
SEASONAL (Former Employee) –  Atascocita, TXSeptember 21, 2018
part time season job, good place to work. I was able to gain knowledge in an industry I was unfamilar in. Leslie's was open to training me with no experience. I gained experience from this job I can use in the future.
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3.0
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Its a good job for your resume.
Store Manager (Current Employee) –  North EastSeptember 16, 2018
Leslies is a good company to work for while you are building your resume. The pay is sub-par for similar positions in the Specialty Retail field. During the winter you only work 40 hours a week and can take as much time off as you can. During the summer you will work a minimum of 50 hours per week and as much as 75 per week. The actual job itself is very likeable, the customer base is good and solving peoples problems is always rewarding. Once you have to deal with upper management and corporate its becomes a show of conflicting directions and inconsistent following of policies. So if you need a job to get something on your resume this is the place for you. Just do not plan on making a career out of it.
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5.0
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Not a bad place to work
Assistant Manager (Current Employee) –  Bartlesville, OKSeptember 15, 2018
The summer hours are long. Winters are very slow. You do get commission on some items. Management is typically easy to work with. Pay for ASM could be better.
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2.0
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Just another corporate job
Commercial Account Executive (Former Employee) –  Anaheim, CASeptember 14, 2018
If you were fortunate to work with a co-worker that had been there done that it was a tolerable place to work. Enjoyed the competition that the workplace instilled which cause you to excel under pressure.
Pros
unrealistic sales goals which made it fun anyway
Cons
to much turnover of quality personal
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5.0
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fun place
STORE MANAGER (Former Employee) –  Poway, CA 92064September 14, 2018
Good place to work with oppotunity to advance. The atmosphere is active and not much time to sit around with nothing to do. There is oppotunity for management every few months.
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1.0
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Pay is not good
Assistant Manager/Service Technician (Former Employee) –  Hanover, MASeptember 14, 2018
You will need a second job to make ends meet if you are supporting a family in Massachusetts. The company will look to 'save money' by cutting corners on quality and training, rather than giving tenured experienced employees raises.
Pros
Winters are very relaxed
Cons
Terrible benefits
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3.0
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The good and bad of Leslie's
Store Manager (Former Employee) –  Palm Bay, FLSeptember 14, 2018
The customers are what keeps you coming back everyday...
the friendships established with fellow managers made the job so much easier. I learned so much about myself and how to train employees to be great customer service as well as sales associates.
The day was fast paced with customers and their needs as well as performing daily paperwork and store maintanance ie; display set up, window signage, price changes, scheduling service appointments, scheduling employees.
Pros
If you are a people person, it is a great environment
Cons
Long hours and sub standard pay
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4.0
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Great job for technically handy people.
Technician II (Current Employee) –  Las Vegas, NVSeptember 12, 2018
Leslie's is a great place to work as a technician if you are mechanically inclined. The hours are basically what you make them. The pay varies because the work is all commissioned based, meaning that whatever you charge the customer for labor is what you get a part of, but even in the slow season the company wont let you make less than a certain base amount so even when there aren't any service jobs, you wont miss out on a paycheck. Great position! The people here are awesome and helpful making every day a good experience.
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4.0
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Good stepping ground
Lead Sales Associate (Former Employee) –  Jackson, MSSeptember 12, 2018
It is great, relaxed place to work during the off season. The summer is when it's busy the most. You will have to be able to do labor, learn about the products, and provide customer service.
Pros
Relocation
Cons
Customers can be outlandish
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5.0
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Productive
Sales Associate (Former Employee) –  North Haven, CTSeptember 5, 2018
Very cool job to work at during the summer. Id be glad to do it again. The people and customer there where great and it helped me vision what job id want to have in the future.
Pros
Pay rate, work time
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4.0
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Fun job helping customers enjoy their pools
MANAGER (Former Employee) –  Scottsdale AzSeptember 5, 2018
Great company to work for. Very sales and profit driven company. They have a very detailed plan to follow for sales and profit increases. Learned a lot about pool care and equipment. enjoyed working with customers.
Pros
bonuses were always available
Cons
Worked alone most of the time. breaks are sometimes hard to come by.
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5.0
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Fun first job.
Seasonal Sales Associate (Former Employee) –  Vacaville, CAAugust 27, 2018
Working here was my first job and it’s one of my favorite jobs I’ve worked. My manager was really cool and relaxed but made sure things got done. The co-workers were really cool and fun to be around. The only thing I didn’t like were the customers. It seemed like everyone who came into Leslie’s acted entitled just because they owned a pool. I’ve worked a couple other jobs after this one in retail and I still say the customers at Leslie’s are the worst. Also the phone NEVER STOPPED RINGING. Even when it got into off season.
Pros
Nice co-workers, Nice management
Cons
Customers were almost always rude, Phone never stopped ringing
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3.0
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Lot of driving
Service Technician (Former Employee) –  Brandon, FLAugust 22, 2018
I started in retail with leslies and moved to the service side. It is where I learned how to do installs and repair broken pool equipment. I had a great boss.
Pros
work by yourself
Cons
Hot outside
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4.0
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Interesting workplace
STORE MANAGER (Current Employee) –  FloridaAugust 21, 2018
Leslies is a nice place to work unfortunately from my experience things are often promised to you about moving up which they can not follow through with.
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3.0
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Tons of hours
Store Manager (Former Employee) –  Sugar Land, TXAugust 21, 2018
Leslie is your average retail shop where you work tons of hours, sometimes with no days off for a couple of weeks if your management. Management is average, sales are the priority. Long days in retail.
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3.0
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Great company to work for, until it isnt.
Commercial Service Center Manager (Former Employee) –  Memphis, TNAugust 20, 2018
Working for this company was a great thing for a while. The inter company strife is horrendous. they are constantly promoting one leslies while driving stores to be against eachother.
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Overall rating

3.4
Based on 543 reviews
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