Poor approach to spiritual care - referral only chaplaincy does not work
Chaplain (Former Employee) – Rhode Island – February 15, 2018
Chaplaincy work was not understood. Chaplains accused of "wandering the halls", where the work really happens. Hospital management looking for referral-based actions only, cutting out much of the spiritual care work that could happen. I predict patient satisfaction will decline under this referral structure. Who knows better than the professional in that lane of service how best to help a patient. The hospital would not doubt a doctor, nurse, or case manager...why doubt the chaplain's judgement?
Also, hospitals have cancelled Clinical Pastoral Education, eliminating the supply of additional pastoral clinicians. Have they cancelled intern programs for doctors, nurses and case workers? No.
Great caffeteria, good hands-on coworkers
Poor senior management