Records Clerk / Front Desk Clerk (Former Employee) – Ontario, OR – February 8, 2018
Not an easy place to work, did not feel welcomed. Felt as though the training was very poor, did not have computer use for the first month even though all work was done on the computer. Advancement was impossible if you weren't part of the group. It was almost like being in high school with the little clicks.
Former employee (Former Employee) – Southwark, London – November 18, 2017
Worked at HO for about a year - felt like I was back at school, top management treat everyone else like children, and just generally not a very welcoming place. Expected to work way beyond job description (with no proper resources) and no acknowledgement/ rewards in return. Very disorganised and no clear processes for anything. My team were generally lovely, but overall I found this company to be extremely backwards and not all what I would have expected for the industry it’s in.
“Cliquey”, disorganised, unprofessional, not a good work environment
Very bad character of the Team leader and the senior service manager at the Barnet office
Support worker (Former Employee) – Alexaandra road. Muswell hill – September 16, 2017
A female Team Leaders in the muswell hill supported living for the Company collected money from the family after clients death, which is a shame and against the companys policy, but service manager will ignore this when its reported
Finance (Former Employee) – Head office Southwark – January 25, 2017
Unprofessional senior management team who only focus on bottom line and not the staff or improving the business. Very high staff turnover, low morale, unprofessional ethics with lack of processes, training, on boarding or any HR support. Mind-set is that of some of the long termers where biases are allowed to flourished.
Experience something you will never want to experience again.
Mental Health Specialist II (Former Employee) – Ontario, OR – August 25, 2016
Working with the clients was rewarding. Co-workers made the difficult days bearable. Management was more concerned about expanding the company than paying attention to the clients needs and the needs of their employees.
QMHA/Qualified Mental Health Specialist (Former Employee) – Pendleton, OR – August 12, 2016
Poor Employee Care. This company lacks the ability or desire to base an employee's preformance on training, desire for continued learning, accuracy of work submitted, and overall client care. Not based upon the way others preceive the employee's value to the company is.
Mental Health Specialist I (Former Employee) – Hermiston, OR – August 7, 2016
A typical day was fast paced on a consistent basis and often unpredictable due to the nature of potential crises. I learned a great deal about documentation, crisis process including court procedures, treatment methods. Management was generally supportive and instructive . Co-workers were great . The hardest part of the job was seeing people maintain a self destructive mindset even with group, individual psychiatric and community support. The most enjoyable part of the job was seeing the success stories and working with a group of wonderful people.
Working with a staff of great people, free trainings, celebrations of staff accomplishments.
Top management seemed to lose sight of serving clients over political an financial priorities.
Access Clinician (Current Employee) – Jackson, MI – June 4, 2015
See people with mental health issues ranging from brief therapy to inpatient hospitalization. A typical day will include seeing school age children, working or unemployed adults with addiction or mental health problems and connecting them to services to help make their lives better.
Support Worker (Current Employee) – North east – November 11, 2014
Don't bother wasting your time! Basically forced to do shifts you don't want to do even if you have already done over your contracted hours. Little care for staff, little support from management. Team leaders are just as bad.. about as useful as a Chocolate tea pot. You work your back side off for some rip off wage and you don't get paid right usually! Lifeways slowly starts taking over everything you do. Managers calling you 10 or more times in 2 minutes begging you to do shifts on your days off!! Awful company
every day is different, challenging at times but great teamwork
Support Staff (Current Employee) – Bolton area – October 15, 2014
We support people with different needs to live in their own houses., working different shifts including sleepovers. My Manager nominated me to be part of the transfers last year. Didn't know what to expect at first but we all rolled our sleeves up and I think it was the best thing I did - I'm still there !!
Team work, keeping people safe, seeing people happy, being part of a team
Support Worker (Current Employee) – Grimsby, ENG – October 15, 2014
Work for them for a year and i wish i had never taken this job they was all nice and smiles at first for all the years i have worked in care have i never met such 2 faced back stabbing staff Even team leaders are sly and could be not trusted , Even the mangement are not trained to deal with every days stuff . To me this company needs a good kick up the backside begining with the Head office they never turn up on site and always to busy when needed.They employ staff who have never had any training before to look after SU with challenging needs and if the SU stars on the new staff member this member is moved on to other house. Sorry to me this company offer no support for and SU or staff it alll to do with money and power... Time to support your staff and not sack em or move them on ..... SO ANYONE WANTING A JOB IN CARE KEEP WELL AWAY FROM LIFEWAYS
DON'T WAIST YOUR TIME WITH THIS COMPANY ... SO QUICK TO SACK YOU AND REPLACE YOU ,SO TAKE THIS AS A WARNING AND STAY WELL AWAY FROM LIFEWAYS
Job Work/Life Balance
Look elsewhere for employment
THERAPEUTIC SPECIALIST (Current Employee) – Ontario, OR – September 28, 2014
Lifeways does not care about clients or their well being. They do not care about employees they offer minimal pay for stressful jobs and only allow pay raises when minimum wage goes up. McDonalds would be a better place to work for than this place and you would end up being payed more at McDonalds.
Management runs facility to better their pockets and not help clients.
Everyday was not the same, always something new to learn from the clients that walked into our building. I enjoyed working with our clients.
Office Assistant II (Former Employee) – Hermiston, OR – June 24, 2014
This is a faced paced working environment that not just anyone can work at. You have to be able to adapt to every client in a different manner depending on their mental needs. I enjoyed working there because of my co-workers and I worked very well together. We made the busy day go by fast and with our excellent customer service, we made sure every client left satisfied with our company.
Not enough time in the day to do all that needed to be done.
Support Worker (Former Employee) – wiltshire – February 18, 2013
I have two years of experience working in this area of work and have worked at three different places. One of them was Lifeways and I will be sure to never apply for their jobs again! My entire team I worked with lacked experience - it came to my attention that 90% of the staff had no qualifications or experience when I attended a pre-employment training course when I noted that out of a class of 23 only two people had relevant experience and qualifications (immediately alarm bells rang! Two weeks later when the course finished 22 of us were offered jobs including one 60 year old women who had never worked in her life and used bringing up children as being her relevant experience, and one young girl who had never worked too and showed no interest in the course what-so-ever... i'll let you think about that! During my interview I was told The work rota would always be done FOUR weeks in advance and I would get every other weekend off - HOWEVER the truth of the matter is that you are lucky if you recieve the following weeks rota on the friday, infact some weeks it was brought in on the SUNDAY and people were expected to work the following day. The word pay is a touchy subject at Lifeways because you would be lucky if you were only underpaid by £100 a month each month - you will never be paid accurately (or for the waking nights either). Because none of the Support Workers I worked with had any experience most of them did not know the meaning of the word "abuse" whether it be financial or neglect. There was no Team Leader whilst I was there, or petty cash. One of the many incontinentmore... residents had a Kylee approximately four years old when I first started where nobody could be bothered to purchase a new one (this meant it did not absorb any urine.......) A typical day consisted of all the other Support Workers too lazy to take their clients out (that's if they bothered to turn up for work) so basically sitting on their bottoms all day watching t.v and drinking plenty of Tea and Coffee... the place of work was kept up very nice, clean and hygienic... The managment are very very poor and also too do not know the meaning of the word "abuse" (probably because most of them were promoted from support workers). The hardest part of the Job is knowing what you are seeing is wrong and not having your voice listened too! I (like many) have thankfully left. I would not even reccomend working here to gain experience because when it come's to moving on other employers may recognise the low/poor standards of this company. If you would like to get into care work/support work and have no experience, try somewhere else, or get some volunteer experience - it is easy to get a paid job with just 3 months volunteering experience. GOOD LUCK!less
people have ciggarette breaks when-ever they want because nobody really cares.
no breaks, long hours (sometimes 32.5 hours in one go including a a sleep).
carer (Former Employee) – leicester – December 15, 2012
Lifeways in leicester beamountleys running william smith house.this is the best place anyone could work if it wasnt for management.i never got my weekends off that i was intitled to one on and one off.complaints are ignored..when the clients flats were cold heaters were taken away as they said staff were benefiting.you get long days no breaks and you are not allowed to eat.if you ring in sick you go through hell they force you to sign papers to say you will not be allowed to be sick for the next 6months.team leaders constantly complaining to staff about the way the home was run.any silly mistake you are taken for hearing were they talk to you like a child.sometimes you do a 14hour shift no break and you are stil not allowed to even charge your fone as they say you are charging their electric.something needs to be done!!!! Thank God i have left this miserable place.the only thing i miss are the clients.
clients were very lovely to work with
no breaks, poor management, not allowed to eat or drink