Worst job i have ever had in my 20 years of driving
Truck Driver (Current Employee) – Chicago, IL – April 26, 2018
Poor management , poor communication , i am a former ruan employee and was basically moved to lily when ruan lost the contract with whole foods. EVERYTHING we were promised to stay was taken back as if it was never said !!! No pay raise , vacation time is straight time at 8 hours when i work 12-14 hour shifts a day 5 days a week, how they think that 8 straight hours is even comparable is shocking ..... There is literally 1 person that does payroll for the whole company and she is never there. I could go on and on but it wont matter ....
Delivery Driver (Former Employee) – Vernon, CA – October 31, 2018
I work for lily almost 4 years the location at Vernon ca sucks poor management they are getting team to do Vernon ca to Phoenix is about 700 mil the trip at .48 cents split $168 a day that is a joke Plus the tax and if u get health is $125 a week that will be taking of your check a month u are paying $500 for health insurance plus if something happens the co-pay is $3000 and payroll sucks sometimes they don’t pay all the miles and hours u have to be fighting with them the equipment is good they lease the trucks so the trucks are Ryder they have nice trucks
Local CDL Driver (Former Employee) – Chicago, IL – September 12, 2018
When I was hired at this company I was promised a raise after 6 months if i didnt have any accidents or called off and there were no complaints about my work ethics. Well I did all that and still I didnt see that raise so later on we had a meeting in which all the company drivers were present and office people were present and we were told that we were all going to be evaluated to see if we qualified for a raise, well the General Manager that said that was terminated so when the vice president of the company had a meeting with all the drivers he straight out told us nobody was getting a raise.This company is full of lies and favoritism if you are ever ask to do an extra load or something else for the dispatchers if you say no you will be on their bad list in and they'll instantly treat you in a bad manner these dispatchers have no experience and no knowledge they are not one bit suffisticated they are constantly talking bad about the drivers and using foul language. I wouldn't recommend nobody to work for this company.
OTR Driver (Current Employee) – Carlisle, PA – August 19, 2018
I'm an OTR Driver. The first co-driver I had couldn't drive more than 500 miles per day and was stoping a lot wasn't making much per week, but after I got my second co-driver we both did 740 - 760 miles/shift and our paychecks were $2500.00/week each. That's doing 2 loads a week that's awesome. My biggest paycheck for one week was $3000.00 and that included Holiday pay. Me and my co-driver have great dispatchers. We always have a load ready for us before we get unloaded. I have never worked for a company like this one before.
Great Pay, Great Benefits, Home Weekly. You get what you put into it.
If you get a bad lazy co-driver, but you can always request for another co-driver.
General Manager/Assistant Manager/Dispatcher (Former Employee) – Needham, MA 02494 – October 18, 2017
Typical day started when the phone rang, at what ever time of day. With issues came up all times, day and night. Once i got to the office it was none stop on the phone all day dealing with issues, paying invoices, managing the E-Log program. Tracking drivers to ensure on time deliveries.
Driver (Current Employee) – Massachusetts – September 4, 2017
no raises for drivers in 2.5 yrs, even though they gave customer a rate increase. They pay by mile and stop which i wish they would pay us more. Its easy job but don't feel appreciated by upper management in corporate level
Supervisor (Current Employee) – Vernon, CA – August 20, 2016
I've been with the company for more than 3 years. From day one the staff and management has treated me like family. As long as you come in and do your job and do it the right way you'll be absolutely happy. Good pay for the amount of work you do.
Great safety meetings, driver incentives, driver/office relationship is good.
Class A CDL Truck Driver (Former Employee) – Freetown, MA – July 28, 2016
They rope you in with a drop and hook and quickly the job changes. Loads are seldom ready. You drop and wait for loads. They don't pay you for the first hour, so if you go to 3 places, you can wait 3 hours and not get paid for it because you don't get paid by the hour, you get paid by the mile. DRIVERS BEWARE when you get paid by the mile, you should expect to work long hours. On this drop and hook account that should take only 9 hours, expect to work from 12-14 hours a day. And this isn't OTR. You get to go home every day, but you're always tired. And pay attention to your paycheck. They forget to pay you for stops, drop and hooks and delay time occasionally. And they dont stay on top of the maintenance of the equipment. I've had enough of this nonsense, so I'm moving onto a real drop and hook job.
Safety Coordinator (Former Employee) – Needham, MA – November 5, 2013
A typical day would be involved with coordinating driver hiring, create new driver qualification files and maintain existing files. Oversee and audit driver hours of service by electronic or paper logs. Maintain DOT drug testing roster and random drug testing program. Compile data to administer driver safety awards program
I've learned DOT regulations for driver qualification files and DOT physical examination requirements & drug testing regulations. How to obtain driving and CSA records.
Management is very professional. They will resolve any issues an employee or customer may have.
My co-workers were an excellent group to work with. All were friendly and willing to help with any issues that arose in my job functions.
The hardest part of the job would be tracking down missing DOT drug test results and/or physical examination reports when a clinic failed to follow protocol.
The most enjoyable part of the job for me was the satisfaction I personally felt of achieving the successful hiring of an excellent DOT qualified driver.
Occasional pizza days or occasional donuts or muffins in the morning.
Healthcare costs are a litle on the high side, the benefits are pretty much in line with today's healthcare enviroment.
Driver (Current Employee) – Cheshire, CT – January 4, 2013
Driver position in Cheshire Connecticut. They treat you like garbage the pay is very low, hours suck and the insurance is crazy expensive. Force dispatch, slip seating intimidation strong arm thuggery is commonplace. They force you to work for free half hour in the morning and half hour at the end of the day 6 days a week 6 hours a week you're working and not getting paid. Big turn over here of drivers, none of this is made up and is all verifiable. Raises are one penny a year.
Driver (Current Employee) – CT – December 10, 2012
Owner could care less about his people, which is a shame because we make his money. Pay scale is old is pathetic and demoralizing. Health insurance cost too much. Raises are 1 penny a year. However the dispatch office in Cheshire Connecticut does a very good job.
steady work, like what im doing. good dispatch people, they do a great job!!!