Typical day at work would be opening the store in the morning, dropping of deposit at the bank, supervising the store and taking care of customers needs. I've learned how to provide excellent customer service and to accommodate to the many different needs and wants of all customers. The management, along with myself, is very understanding and keep you on a focused and clear path in any task and give advice to help the job and life be easier and less stressful. very good and positive work environment. My co-workers are very helpful and easy to get along with. The hardest part of the job is the varying hours and having to pick up shifts. Many double shifts on single coverage. most enjoyable part is the people I work with along with dealing with many different kinds of people. You learn a lot about how to deal with all kinds of people.
Line Lead (Current Employee) – Stratham, NH – July 11, 2018
Lindt is a great place to work, good pay, good vacation time. A busy place, a lot of extra work, it keeps you busy. The crews, the managers and upper management all take their time with you. No bad things to say.
Indecisive company. Each day the direction can change with no notice. Sales rep job used to be fun but upper management makes job tasks virtually impossible. Succeeding at all goals puts you working so much you have no work/life balance. Job consumes every thought and moment. Bonuses were almost impossible to attain. One good thing I can say is Free chocolate! After achieving all goals which is almost impossible my territory became eliminated leaving me jobless.
Lindt is a wonderful company to work for. Holiday season is the best time to be employed because of the numerous hours and constant busy state of the store. The only downside is when the off season hits and hours are very limited with a significantly less amount of customers. If you are comfortable in a smaller work environment that is slower-paced and have a strong point in selling, this is the perfect job for you.
Great employee discount, a more relaxed environment
My over all time working with the company was not how I expected things to go. I have a great love and respect for the company but the turn over rate and management was absolutely horrible. Unfortunately this is one company I would not come back to work for.
Supervisor (Former Employee) – Nashville, TN – June 4, 2018
My experience with corporate was amazing, the store experience was alright. My missions in my job were very well executed very well, I just felt like nothing I did was good enough for my manager. I did enjoy my time at Lindt when that specific manager wasn't there. I thank the other employee's for teaching me to be a great and affective manager at their store.
Lindt encouraged employees to find the balance between work and life and provided several opportunities for employees to get involved in different activities which interested them. The environment is friendly and most people show up to work happy and ready to accomplish their goals. I felt included, and appreciated while working there.
Shift Supervisor (Former Employee) – Burlington, MA – April 24, 2018
Lindt was a company that pretended to care, but didn't. They were terrible at hiring people who actually wanted to be there and the retail locations were mismanaged.
They did not know how to effectively run the retail side of their business, and could have offered The district manager I had was a terrible leader, was falsely sweet, and made customers visibly uncomfortable.
She also did a terrible job at evaluating employees or listening to lower-level workers.
DIscounted Chocolate, Good Full Time Employee Benefits, Thorough training manual
Cashier and Customer Service (Former Employee) – Massachusetts – November 20, 2017
Very slow paced was in local casino didn’t get much customers and then I felt degraded in several occasions because of my color customers wouldn’t want me to take care of them in a sense of cashing out or etc I spoke to manager and she couldn’t fix the problem it was a shame so took my services elsewhere
Assistant Manager (Former Employee) – Malboro,Ma – August 29, 2017
Overall a easy job. It's chocolate it's not difficult to sell. It dealing with the same strange questions all day. Retail isn't for everyone. It's very busy during the Christmas shopping season, otherwise it can be a long shift. When it's not Christmas it's very slow. Work alone most of the time.