Linium Employee Review

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Customer Service Specialist III
Customer Service Specialist (Current Employee) –  Albany, NYAugust 18, 2014
Assisting customers with NY health insurance. Checking the eligibility for NY residents with Medicaid and Child Health Plus. There is a lot of management available but sometimes it is too busy to assist all representatives, which leaves customers waiting for long periods of time. The greatest obstacle is the lack of support with answers in reference to problems with applications, or the actually system working.
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Review of Linium
Payroll & Finance Administrator (Former Employee) –  Albany, NYMarch 28, 2018
It is a very busy and fast paced environment. Certain management was great to work with, others were very difficult. My direct co-workers were great and I ejoyed working with them. They were a bit under staffed so it made for some long work hours for everyone.
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Great company
Practice Director ITAM Services (Former Employee) –  Albany, NYJanuary 2, 2018
Linium has been steadily growing for the last 7 years. Their expansion into the Service Now world was a great decision and has allowed for additional growth opportunities.

I recommend this company.
Pros
Compensation, benefits, approachable C-Level management
Cons
none
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Overall rating

3.7
Based on 24 reviews
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45
38
21
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Ratings by category

3.9Work/Life Balance
3.8Compensation/Benefits
3.1Job Security/Advancement
3.5Management
3.7Culture