LinkActiv Employee Reviews

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2.0
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Could be better
Call Center Representative (Former Employee) –  Guaynabo Municipio, PRApril 11, 2019
Linkactiv is a fast paced place to work at. Everything you do requires fast thinking and an open mind. Even thought I learned a lot while working there, I strongly believe that the employees are not paid well enough for all the work and pressure they have. Good place to work but not the best
Pros
Sometimes they let you out before the scheduled hour
Cons
Too much work and not enough pay or no benefits whatsoever
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1.0
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This place is a joke
Customer Service Representative (Former Employee) –  Puerto RicoMarch 25, 2019
Used to work at the reservations department and my God that was a disaster Everytime you entered the call center office felt like you were in a NFL game couldn't hear yourself think horrible micromanaging on the breaks 10 minutes and 30 minutes lunch lunch room was a disaster you gotta share the lunchroom with other departments and it got crowded you tried to escape the noise from the call center nope only sweet silence was in the bathroom thank God I left this place oh another thing the supervisors they were like 7 of them and none of them did nothing like what are you getting paid for to do nothing if you consider this place please be you're last choice because there's a lot of better jobs than a call center
Pros
Nothing
Cons
Everything
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2.0
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N/a
Customer Service Representative (Former Employee) –  San Juan, PRMarch 12, 2019
Work place not to conftable.Good for part time work.i expected better salery and benifits.Sorry I really don't have any much more to say about LinkActiv.
Pros
N/a
Cons
N/a
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5.0
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Buena Compañia
Tu Hogar Renace (Former Employee) –  Guaynabo, PRFebruary 18, 2019
Excelente compañia aunque todos sus contratos son temporeros. Excelente supervisores y gerencia. Excelentes compañeros de trabajo. Es una compañia biebn flexible con los empleados aunq luego de que termina el contrato para el cual hayas sido seleccionado te sacan sin ofrecerte algun empleo fijo.
Pros
Flexibilidad
Cons
No ofrecen empleo seguro a los empleados
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1.0
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Ambiente de trabajo
Customer Service Representative (Former Employee) –  Guaynabo, PRFebruary 11, 2019
Muy divertido, nunca hay un día igual. El placer de poder ayudar a personas necesitadas de servicios tan importantes es muy gratificante.
Pros
Experiencia de trabajo en servicio al cliente
Cons
No hay seguro médico.
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4.0
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Estabilidad Laboral
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  San Juan, PRFebruary 10, 2019
Debido a que baja el nivel de llamadas, algunos turnos eran trabajados a tiempo parcial, lo que provoca inestabilidad.
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2.0
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Terrible culture and even worse management
Customer Service Representative (Former Employee) –  Guaynabo, PRFebruary 10, 2019
First off, they attract candidates under the assumption that they’ll be paid $8.00 if you’re fully bilingual. The training process is rushed, and you’ll feel like there’s no way you’ll be able to do the job learning so much in so little time. During the training you’ll learn that you’re going to be paid $7.25 per hour in the training and $7.50 an hour when you’re finally in the call center. IF/WHEN you sign as a bilingual representative THEN you’ll be paid $8.00. In the main call center, you’ll be squished between people because the place is too small and there are not enough chairs for everybody. The environment is loud and unfriendly. You’re on your own. Some computers there are so old that the keyboard letters are unrecognizable and the mouse you’ll need to do your job is going to slow you down because it doesn’t work very well. The call center metrics are so ridiculous that you are encouraged to NOT go to the bathroom so you can meet your goals. The system/server is not maintained enough. At least once a week, the system is going to be down, and you won’t be able to work effectively. And lastly, the management. The supervisors and unfriendly/rude. They’ll make you feel like all your questions are dumb and as if you’re bothering them when you ask for help. If you’re in a bad call and the caller wants to speak to a supervisor, you might as well just hang up cause they’re not going to accept the call even though its their job to de-escalate such situations. Overall a bad work experience. Don’t waste your time and skills in a place where abuse/ rudeness is so normalized.
Pros
Full time
Cons
short breaks, poor management, poor work equipment quality, not enough space between cubicles, supervisors are mean and unhelpful
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1.0
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Meal time
Customer Service Representative (Former Employee) –  Guaynabo, PRJanuary 30, 2019
The hardest part of the job was at the meal time when just you have only 30 minutes and there are no place to eat near the company. The parking lot is so far and you have to wait for the bus to get there.
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2.0
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ambiente muy cargado.
Call Center Customer Service Representative (Former Employee) –  Guaynabo, PRJanuary 25, 2019
Lo que mas me gusto fue la comunicación con las personas
Cons
No hay tiempo para comer
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5.0
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Productive and Hardworking
Call Center Representative (Former Employee) –  Guaynabo, PRJanuary 23, 2019
It was very relaxing and quick learning, supervisors and team members helped me very much on getting better every day. The training is very nice and simple.
Pros
Free Lunches
Cons
Health Care
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4.0
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cool Job
G.M. Cristina Perez (Former Employee) –  Guaynabo, PR 00968January 15, 2019
I really liked the job tittle that i had only problem is that i had to relocate and it made it very difficult to travel to my job when traffic was an issue for me with my hourly schedule
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3.0
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Excellent for transitional or temporary job
Quality Specialist (Current Employee) –  Guaynabo, PRNovember 25, 2018
There is no job advancement at all, but it is a great opportunity for a transitional job while you complete you career. LinkActiv promotes a friendly job culture.
Pros
overtime available
Cons
no marginal benefits
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4.0
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Ambiente de trabajo agradable
Servico al cliente (Former Employee) –  Guaynabo, PRNovember 25, 2018
Se acabó la campaña por eso tuve que irme. Pero el ambiente es puser agradable con disponibilidad y buen patrono.
Pros
Horario lunes a viernes 8-5pm
Cons
Campaña temporera
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4.0
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Great environment
Customer Service Rep (Former Employee) –  Bayamón, PRNovember 12, 2018
Great co-workers, good staff in general. Shifts are good when great all around manager. Pays were always consistent, managers are helpful when it comes to an issue.
Pros
Great staff, good work hours.
Cons
none
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3.0
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fast paced and very good coworkers
Supervisor, quality assurance (Former Employee) –  Guaynabo, PROctober 24, 2018
The job is mentaly draining, everyday you go home hating the world because people call for the most ridiculous things that have nothing to do with your job.
Pros
coworkers are great
Cons
no benefits, mentally draining, low pay
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4.0
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Great
Customer Service Representative (Former Employee) –  San Juan, PRAugust 16, 2018
Pretty good company no complains very knoledgeable staff they should pay more but the pay os good the work is easy and very friendly place to work in.
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1.0
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It Deparment the best.
N/A (Current Employee) –  Guaynabo, PRAugust 11, 2018
IT department always is productive and work as a team in the time period that the management ask movement of equipment and prepare a room for a company.
Cons
ask everything for last minute Bad Management RH don't know how to reclute
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3.0
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Great Supervisors and Co-Workers, Not so great Management and Working Environment
Customer Service Representative/Call Center (Former Employee) –  Guaynabo, PRAugust 9, 2018
The Supervisors and Co-Workers were amazing, helpful and supportive.

The Working Environment is stressful. Constant policy changes that the Supervisors nor employees were made aware of, until a couple of days late or made aware of by the customers who called and then confirming with Management.

The working area is dirty and dusty. Maintenance was only for emptying the trash cans, no vacuuming of the carpet in the work area. Computer and peripherals you had to bring your own cleaning supplies to clean and disinfect them.

A lot of people came in to work sick. If you suffer from Asthma or other respiratory illness you may have to take some precautions.
Pros
Great Supervisors and Co-Workers
Cons
Lack of Cleanliness in the work area
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3.0
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good work environment, good colleagues and some of the professional supervisors They should improve on salaries, which are very low
Customer Service Representative (Former Employee) –  Guaynabo, PRJuly 19, 2018
Some of the supervisors and superiors do not treat employees in a professional manner. They do not give real growth opportunities to their employees, trying with less price their capacities. The salary they pay is way below the work that is done
Pros
They are governed by labor laws paying their vacation and sickness benefits
Cons
The low salary
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2.0
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Poor work environment
Customer Service Representative (Former Employee) –  Guaynabo, PRJuly 11, 2018
Management does not care for employees; workplace is very tense, stressfull environment; no benefits since they hire you as part time even if you work 39.5 hours per week.
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Overall rating

3.2
Based on 103 reviews
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3.1Work/Life Balance
2.4Compensation/Benefits
2.7Job Security/Advancement
2.7Management
3.0Culture