Coordinator (Former Employee) – Jacksonville, FL – January 24, 2018
I absolutely loved my job but I encountered two major problems while working for Lions Eye. In order to make a some what decent check you will have to work 2 shifts or more. The work load seems to only be heavy in Tampa and the rest of the offices do not have enough cases to accommodate their coordinators. The on call pay is $2.00 a hour and the case pay varies on how far you have to travel to do a recovery. If you do not do a recovery during your shift(which happens a lot) you only make $2.00 a hour. Company cars and gas is provided by the company but if cars are not unavailable you will have to drive your own. Reimbursement will be given if that occurs. Company has a high turnover rate and I'm sure its because of the pay. My BIGGEST advice is to offer more than $2.00 a hour or have a increase in donors that can be recovered, the coordinators have to make a living too!
Donor Services Specialist (Former Employee) – Tampa Florida – August 14, 2018
Management is very poor, they hire people as managers who have never done this job before and then complain when the department is mismanaged. Lions Eye Institute could have so much potential but it is held back primarily by it's poor management and a lack luster hiring process.
You get paid.
Management, no lunch breaks, lack of staff for the work assigned.
It is an awful place to work, you do not get any lunch breaks or 15 minute breaks like all other jobs. Very fast paced, high intensity environment. There is absolutely no room for advancement, They do not promote from within. They hire people with little to no experience in their managerial staff which makes things even more frustrating. Over worked and underpaid is how I can best sum up my experience at this place.
N/A (Former Employee) – Tampa, FL – August 18, 2017
Management was not experienced for the job and there is too much bureaucracy instead of just getting the work done. The CEO never moved anyone up but hired form the outside. Ideas were asked but never taken into consideration
Coordinator (Former Employee) – Tampa, FL – August 2, 2017
I would never em recommend this company as an employment option. They could care less about their workers, pay for little for the volume of work. No breaks, no real compensation. Very stressful work environment as management is horrible. Work environment is even poor with lack of fresh air in a little closed room. Insulation coming out the ceiling. Need I say more?
Donor Services Team Lead (Former Employee) – Tampa, FL – April 27, 2017
The job starts out at a decent wage for beginners. High volume, high stress. They operate 24/7 so nights, weekends and holidays are expected. When I worked there, it was 8-12 hour days. You have to be self motivated, extremely high work load. Must show discretion as you work with confidential information.
Ever changing workplace. Changes happens on a day to day basis. Great staff to work with. Hard work but also rewarding at the same time. To be part of a team that is saving someones eye sight can be very self fulfilling.
Job is great when its busy and you can actually perform more then 1 recovery per day. No room to move up in the company. Higher up positions are hard to get. People that have worked there 8 years end up getting pushed out of the company. No Hoilday pay or PTO for recovery coordinators.
Donor Service Coordinator- Team Lead (Former Employee) – Tampa, FL – May 8, 2014
I have learned so much while working for this organization. A typical day beings with screening potential donors, keeping constant communication with hospitals, co-workers and also families. My co-workers were very helpful, knowledgeable, and self driven, The hardest part of this job was approaching a family at their lowest point, during their grieving and asking for a donation. When those families would consent and give a gift that could possibly restore sight to two other individuals... that was best daily accomplishment.
DSC (Former Employee) – Tampa, FL – November 18, 2013
-The hours are horrible (12 hour days) - Management is a joke- I was there for 4 1/2 years and had 5 Supervisors - The raises are horrible - When someone calls off...they expect you to come in and cover the shift. Forget about your family...they don't care! And if you don't come in..the Supervisor calls and texts you relentlessly to make you feel guilty so that you come in. - A Employee actually passed away because she was sick at work..and no one (even the Supervisor) would come in an relieve her so that she could go to the ER. She passed away the following day. This person had a lot of health problems, but we'll never know if she'd still be here today if she was relieved from work and would have had the chance to go to the ER. - This Organization makes you "fear" on a daily basis of losing your job. - They are ALWAYS short staffed! For as much time as I spent there the organization was NEVER staffed properly * THE ONLY GOOD THING ABOUT THIS ORGANIZATION IS THE CEO-- He is THE MAN! *
Work 3 12 hour day one week. 4 12 hour days the next. I work the night shift 7pm to 7am. When I get to work, the day shift may have some cases for me to follow up on, or dispatches for my night coordinators to recover on. Log into the computer. The referrals from the OPO come to me by either fax or email. Enter them into the computer. Begin screening cases and calling families. From time to time we may have a shared case. Have to coordinate when we can make our recovery after Organ or Tissue have completed their recover. Learned the meaning of alot of medical terms, and medications. Calling Families in the middle of the night can be the hardest. Most enjoyable is giving comfort to familes by giving them the chance to donate.
a lot of time off. built in ot every pay check. healthcare paid for.
have to eat at your desk. hard to get vacation time okayed. familes that yell at you.