Lithia Motors, Inc. Employee Reviews

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2.0
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They require you to do 5 peoples jobs for minimum wage.
Service grunt (Current Employee) –  Spokane, WAMarch 17, 2019
If you are looking for a job to stress you out and pays very low here is where you work. Its in the middle of nowhere commute is very long. Customers are very angry 60 percent of the time, do to lack of communication and excessive wait time. Service Advisors are to busy to call or answer calls and the angry customers complain to people who are answering phones instead of talking to Management. Management passes the buck back to minimum wage employees to call back and get yelled at more. Its a circle of bs. No one takes responsibilty or willing to go the extra mile to make this place tolerable for customers or employees. If your willing to learn lots of positions and never get a raise work at Lithia motors.
Pros
Learning new skills, free lunches on Saturday
Cons
Never allowed a break, no raises, no appreciaton
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5.0
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Fun Place To work
ACCOUNTING SYSTEMS ANALYST (Former Employee) –  Medford, ORMarch 13, 2019
This is a fun place to work, however, they are well known for underpaying their employees. For the area the pay is okay, but if you look in other areas, they are a little lower than most. They are great with flexible schedules and will help pay for your education if your degree makes sense and is related to the field (i.e. they won't pay for you to get a teaching degree or an unrelated field). They focus on work-life balance, which is nice, if you can't find a baby sitter, they don't bat an eye on posting your kids up in the quiet rooms. They host a yearly event on Mount Ashland for you and your family members to go skiing all expense included and its catered. There is frequently catered food left for the employees after meetings are over, they open this up to the building. They do encourage development and this is huge considering they are such a large corporation. They are supportive of you following your dreams, even if that means your career has shifted you to working somewhere else.
Pros
On-site health care, Flexible schedules
Cons
Don't pay well.
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1.0
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Stressfull
Shuttle Driver (Current Employee) –  Great Falls, MTMarch 4, 2019
wrote up for any and all complaints

never know when you may get fired
Management dose not care about you if a customer complains no matter what happened you get wrote up even if you never did what was said you did Keep in mind you are working with people most of the time are not happy abought there service or the purchase they have made so if they can complain they do it dose not matter who they get in trouble
Pros
none
Cons
only one break in a 8 hr shift
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1.0
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Horrible work environment
Service Advisor (Former Employee) –  Crater Lake Ford MedfordMarch 1, 2019
Do not work for lithia.... if you do, watch your back. Everyone is replaceable. Management is horrible, 0 training. Told to train on my own time unpaid
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4.0
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Busy & Exciting
Sr. Support Technician (Former Employee) –  Temecula, CAFebruary 22, 2019
Fast pace managing six dealerships from Parts, service to sales & Finance Dept.
Exciting learning and setting up new technologies.
Satisfying helping users get their jobs done daily.
Pros
N/a
Cons
N/a
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1.0
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Very disappointed
Business Manager (Former Employee) –  Medford, ORFebruary 15, 2019
Training promised never happened. Help promised we got 1 person. Expect you to focus on company deadlines as opposed to fuxing errors that effect employees monetarily. Expected many years of a mess fixed and a staff grossly undertrained if at all in 90 days. Not realistic.
Pros
People you work with
Cons
Training and support awful
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3.0
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Not enough pay for being bilingual and taken advantage of, management is rude, no growth.
Courtesy Desk/Appointment Coordinator (Former Employee) –  Fresno, CAFebruary 14, 2019
I wouldn’t recommend working at this place. I was taken advantage for being bilingual but not paid what I deserve, too many tasks for one person, manager is rude.
Pros
Good working schedule and hours
Cons
Not enough pay
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4.0
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Sky is the limit for commission base pay
Service Advisor/Manager (Former Employee) –  Klamath Falls, ORFebruary 13, 2019
While working at Lithia, was able to make a good leaving but they try to renogotiate contracts and you make less money for the same work. Great customer base and coworkers. Not alot of room for advancement.
Pros
Service discounts
Cons
Big turn over rate
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1.0
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Horrible, would never wish this on anyone
WARRANTY ADMINISTRATOR (Former Employee) –  Roseburg, ORFebruary 7, 2019
When Management changes, and it does often, the previous employees were reassigned or let go. There is lots of Nepotism within the company. No raises or rewards for long hours and great achievements. If the management did not like you, you were thrown out like yesterdays garbage, regardless of your work, position, or time at the company.
Pros
Benefits
Cons
Lack of respect from Management. Regular employees looked down upon.
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5.0
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Lithia is a great company trust them
Finance Manager (Former Employee) –  Ames, IAFebruary 3, 2019
Lithia is a great company to work for. They are still a family runned business but corporate structured. I have nothing bad to say about lithia. I would still be there but for some unexpected life happenings.
Pros
Many
Cons
Few
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4.0
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very good company to row
Office Manager/Bookkeeper (Former Employee) –  Bryan College Station txJanuary 21, 2019
if you work hard and show drive, there is a great chance of moving up in the company. Withn in a year i moved up from assistant office manager to office manager and within six months was training to be a senior office manager travelling all over the US.
Pros
structure
Cons
could have long hours
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5.0
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Professional, fun, family style ( mostly)
Sales Associate (Current Employee) –  CaliforniaJanuary 18, 2019
Spending more time with co workers than family.. it’s important to have great team work, attitude
I have to say this dealership is one of those....
Of course there is always the exception which is sad, but the other 99% of team work makes up for that... willingness to help make others successful is rare , but great if there is a group of people truly standing behind you..
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5.0
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Awesome
Mechanic (Former Employee) –  Anchorage, AKJanuary 15, 2019
It was a great company that I had the pleasure of working for. Every one of the coworkers were really family oriented and it didn't feel like work. I enjoyed going the everyday.
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2.0
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Productive Work Environment
Used Car Technician (Former Employee) –  Klamath Falls, ORJanuary 14, 2019
This Work place is very productive with things to do constantly but is also extremely negative and bad management. If management gets better than it is not a bad place to work.
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2.0
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There is better jobs out there.
Sales Representative (Current Employee) –  Grand Forks, NDJanuary 7, 2019
The store I worked at was very difficult being a woman. They pushed women to quit, it in the THAT store culture to treat them like that. The GM was horrible, one of the worst managers I've had.
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4.0
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Just the receptionist/cashier
Cashier/Customer Service (Current Employee) –  Temecula, CAJanuary 2, 2019
Pretty boring job especially since I work at night but its pretty laid back. Some of the sales guys are annoying to me (I'm female, they're all males) but overall they're cool guys. No real complaints about the job other than dealing with the occasional rude costumer.
Pros
Good part-time job, good clerical experience
Cons
dull (as a receptionist at night)
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4.0
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Great work environment and even better employees
Marketing (Current Employee) –  Medford, ORJanuary 2, 2019
The corporate office is in really great condition and always a joy to work in. Although the main thing that made it a great work place was the people who work there. You can make some great life long friends with the people who work around you and still be productive. You have the ability to self start and be in control of creating your own projects.
Pros
Flexible lunches, Great resume builder, ability to attend conferences, healthcare, 401K matching, etc.
Cons
Rare internal promotion and non-competitive pay
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3.0
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Nice building
Service Advisor (Former Employee) –  Fairbanks, AKDecember 23, 2018
Service Advisors have long days - 7:30am-6:00 with alternating Saturdays. Meeting and helping clients was the most fun, catching up with clients whom you've helped for years. never a boring moment. Hardest part of the day was the Culture. It had begun very upbeat with management that was interested in your day and helping you achieve your personal goals, soon changed to close doors. Rules did not apply to all employees
Pros
clients
Cons
long hours
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5.0
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I loved working for this company
Regional Director of Marketing (Former Employee) –  Denver, CODecember 17, 2018
As a director of marketing for 28 dealerships in 12 states I truly loved the work and all of the people that I met. The travel, however, became unmanageable at times.
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5.0
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Very professional
BDC Manager (Current Employee) –  Middletown, NYDecember 7, 2018
Great place to work with a great staff. Close to home and very little commuting. Very pleasant environment with the excitement of being part of the lives of many people.
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Overall rating

3.2
Based on 401 reviews
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3.0Work/Life Balance
3.3Compensation/Benefits
2.9Job Security/Advancement
2.9Management
3.1Culture

Ratings from women

2.9InHerSight Score

2.8Personal Development

2.9Career Opportunities

2.9Family Support

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