Upper management has no idea what's going on in the stores for the most part. Direct management doesn't care about you and are bias based off who's the hot seller at the moment. They cheat you out of your pay, with little explanation so why you have chargebacks. Payroll isn't consistently on time. And have meetings about the same things over and over. Push sales down your throat when everyone isn't able to receive TVs. Once you tap out your local market in sales, you're a fish in water. They spy on you. And never hire enough staff for a store. So you will have to work a lot by yourself or with incapable people. Line of communication 2 leadership is blurry. And most lower-level management run it like their own personal store. Lie to you about the amount of money to be made. And don't leave, because they will take your money without paying you. On top of it all, you have to deal with problems and situations of other people because it is almost demanded of you. I would suggest finding a different AT&T company to work for, it seems they don't know what they're doing as a company. They grew too big too fast to manage the stores they have
You can make your own money but be careful. Discount on phone service.
Lack of true leadership. Just about everything else is a con