Customer Service Representative (Current Employee) – NY – December 24, 2017
I work for Live Ops about 3 and half years for different companies. I trying to find something that is stable because sometimes Live ops doesn't have work. We work like for different advertisement on tv. than the promotion ends. I would have to wait about 1-2 weeks before I can get something else. I really need a stable career right know. I can do live ops on the side.
Customer Service Representative (Former Employee) – Remote – December 14, 2017
Unpaid training not enough -- you're still required to learn on your own unpaid time at least several hours a month. Kept changing bonus structure. Hires way too many people for available hours, meaning within 15 minutes all timeslots are gone for the week, and you have to hope someone drops if you want any scheduled time yourself. And then eventually you figure out through the forums that your co-workers are idiotic and money-grubbing. Oh, and there's not really tech support, and they use Java through FF and IE...so you have to figure out how to get that work. Easily the worst working environment I've ever seen, and I was working from home!
Nice working at home, decent money if you are a top sales agent like I was.
Independent Contractor (Former Employee) – I worked in Michigan and Tennessee – December 8, 2017
The better you are at your job the more calls you get, the more calls you get the more money you make if you are really skilled. I was and my phone rang non stop. I do love live ops but I got kinda burnt out after years of selling icicles to eskemos.
Customer Service Representative (Former Employee) – Fayetteville, GA – November 7, 2017
Live Ops was a very flexible job, you could choose your hours and exchange your hours with another person if something in your life comes up. It's a good stay at home job for a student or single parent.
the hours are extremely flexible and convenient
Impossible to grab extra hours before everyone grabbed a significant amount.
Independent Contractor (Current Employee) – Atlanta, GA – October 11, 2017
It only pays .25/talk minute. I was making my stats for my sales then all of a sudden when the schedule rolls out I was not allowed to take as many hours as I was before. I asked for an explanation and could not get a straight answer. When I continued to ask what was going on, my emails did not get a response.
Customer Service Specialist (Former Employee) – Lockhart, TX – October 10, 2017
You were taking calls from various sources for direct sales companies and products. You scheduled your own hours every week and it was a very competitive environment because they always expected you to get the sale. Great tax write off because you got to claim a portion of your household expenses and costs for your income taxes at the end of the year.
Work at home environment, chose your own work schedule, easy once you have your selling skills down and in place. Various ways to advance.
High demand for closing the sale, a lot of training hours that you didn't get paid for.