Happiness rating is 51 out of 100
2.9 out of 5 stars.
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LoanCare Careers and Employment

Work happiness

Scores based on about 160 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
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About the company

  • Company size
    501 to 1,000
  • Industry
    Financial Services
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You’re seeing all 78 jobs at LoanCare because we can’t find any available jobs at LoanCare close to Ashburn, VA at the moment.

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12 jobs


Salary estimated from 177 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 249 reviews and is evolving.


Customer Experience Specialist in Virginia Beach, VA
on August 27, 2021
This is a good company to work for, if you like a fast-paced environment and job security. However, the lack of communication regarding major changes was appalling. They added collections to our customer service job with no notice. They also cancelled the financial incentive program and told us 2 weeks after it was done. Overall, they seem to have more business than they can handle; and as a result, employees and customers (especially) have to suffer for it.
Customer Experience Specialist in Virginia Beach, VA
on September 17, 2021
It is very good company with huge opportunity to grow. Management is awesome in the company. I am very happy to be a part of this company. Overall experience is very good
Customer service specialist in Pittsburgh, PA
on September 3, 2021
Had to use pto when I had covid-19 as a result I can't have time off for the coming winter holidays, tech issues like internet outages or doctors appointments.
Performance Coach in Virginia Beach, VA
on August 13, 2021
The culture with this employer is top tier! They are focused on the metrics but also their staff! Conducting trainings and refresher courses to ensure everyone has access to available resources and extensive knowledge while handling inquiries.
Document Specialist in VA Beach, VA
on August 13, 2021
I'm working here while I am in school and I have no complaints. Loancare always provide a good amount of work and relax balance. This paperwork job beats any other entry level office job since they usually pay more and I don't have to take any phone calls.

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Questions and answers

People have asked 49 questions about working at LoanCare. See the answers, explore popular topics and discover unique insights from LoanCare employees.

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  • Hiring Process
  • Interviews
  • Working Hours
  • Benefits
  • Company Future
  • Working Environment
  • Drug Test
  • Working Culture
  • CEO
  • Part Time Jobs
  • Promotion
  • Salaries
  • Work Life Balance
  • Background Check
  • Dress Code

Interview insights

Insights from 101 Indeed users who have interviewed with LoanCare within the last 5 years.
Average experience
Interview is easy
Process takes about a week

Interview Questions

Difference between third party servicing and origination loans

Shared on May 6, 2021

Experience and when u can start

Shared on December 30, 2020

They asked about my reconciling experience.

Shared on September 13, 2019

What's being discussed at LoanCare?

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  • Professional development
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  • Mission and values
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  • PTO and work-life balance
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  • Work from home
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  • COVID-19 response
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