LoanCare
Happiness rating is 51 out of 100
2.9 out of 5 stars.
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LoanCare Pay & Benefits reviews

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2.9Work-Life Balance
2.8Pay & Benefits

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Need more support - clear procedures

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Too many chiefs - not enough Indians. Everyone is so overworked - underpaid. Those who love it and been there forever are leaving. They keep hiring management , but forget the backbone is regular employees. There is no compensation to stay loyal. They hire new people at what we are making. Knowledge in our job is worthless to them. But most of coworkers are amazing and most Rey. We need accountability !!

Pros

Amazing coworkers

Cons

No direction - self accountability
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Management looked down on workers and their abilities

Management looked down on workers abilities. Unrealistic expectations. Poor communication. Low salary. Lots of favoritism. Would not want my mortgage serviced by this company.

Pros

Lots of training and great IT team.

Cons

Management not so good.
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No work life balance

The schedule changes all the time. It's never consistent. If you have a spouse or kids or anything else going on forget it. They expect you to be willing to change your schedule with little notice. You have to work weekends also. And requesting time off is like pulling straws. It pays good and it's a paycheck. I wouldn't make it a career.
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work life at loancare

fast paced. great company to work for. consistent work, room for growth, good benefits. company gives back to the community. on going training within each department.
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Management

The management is almost non-existent, since the main focus is the headquarters. Management is not willing to work with employees with personal request or issues. They are not understanding nor compassionate. Their main focus is "ruling by the iron fist". They MUST feel in control, at all times. They expect the employees to give them 120%, with no acknowledgement or praise and most importantly, TRAINING! Training was next to nothing; yet again you are EXPECTED to perform or else, there are consequences to be dealt with. There is absolutely NO TEAM WORK from management. Again, their word is FINAL. I feel that this company has lost multiple good employees, due to their culture. I have never in my life worked with Management that doesn't know anything; including the actual employees. The Executive Management, Manager and Supervisor, for the particular department, treated team members, poorly.....it was stated clearly to the team, that they are all "dispensable and there is the door". That is the WORST managerial tactic I have witnessed, in my professional work experiences. The remote department Manager, was nothing short from rude and controlling; again without even knowing the employees, personally. What a disappointment. This company really needs to re-evaluate who is in Management and learn how to respect their employees. Beating employees down will never bring them up. (Fact)
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Decent company

The pay is too low for the amount of work required. This is mostly due to understaffing. Great people to work with, just need more workload balance.
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Great Place

I currently work for Loancare, it is a great place to work. The pay and bonus are great. You MUST work not come in and sit and think you will bonus...it does not work that way. If you come in and do your job ...you will be fine but if you come in and put yourself in different statuses to avoid doing your JOB than it is not for you. Its pretty simple...come in do your job and go home!!
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productivity

LoanCare is a growing company since I started in 2009 they have grew and is still growing. Opportunity for advancement with your career. Benefits are excellent
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Good opportunity to learn

Lots of growth too fast. Company struggling to keep up. Rather than hire enough staff they overwhelm who they have. Employees have to watch their back. Management plays favorites.

Pros

Good benefits

Cons

Staff overworked and unappreciated. Management not good
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Horrible Place To Work

No direction. No advancement. Horrible pay and benefits. Only favorites get better money or special training. No acknowledgement for hard work. Position hired for was not work that was given.
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Room for Growth

Room for Growth and a lot more to learn. The benefits are amazing, the rest days are weekends except for CS. its a desk job, you get to walk around during your break.
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Good place to work

Good place to work, long hours but overall a good atmosphere. Employees are treated fairly, they offer you a set schedule but it's deadlines so it's rare you get off on time.
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Wish I could give 0 stars

Policies are ridiculous. Overtime is mandatory. Company doesn’t care about employees. Personal life? Don’t care. Pay is decent, but not worth the stress and anxiety of this place. NEVER RECOMMEND!

Pros

pay

Cons

everything else
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Located in downtown Jacksonville

I have nothing nice to say. Mandatory Saturdays, mandatory overtime, hard to request time off must be done six months ahead of time. room for advancement is slime to none.
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To much!

Mandatory over time made for 10-11 hour works days. The workforce team does not know how to schedule breaks. Management is all over the place! Benefits are expensive and not worth it.

Pros

Monday - Friday work week

Cons

To much time at work
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Happy to go to work

LoanCare is a great place for any mortgage professional to advance their career. It is also a great place for anyone with a minimal banking, real estate, insurance, or legal experience to start a career in the mortgage industry. Training is both in the classroom, and on the job. Benefits are good, health, dental, life insurance, 401k, and quite affordable. Technology is state-of-the-art. Perks include onsite cafeteria, ATM, free parking, discount Weight Watchers classes, onsite yoga classes, and free access to gym. Relaxed dress code; jeans are the norm. Of course, the office has free coffee/tea/hot choc. Office is located on Cherrington Parkway, Moon Township, Coraopolis, quite near the Pittsburgh International Airport.
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n/a

Not much room for advancement ,Salary is not competitive with other companies . Overall I am extremely happy with my the knowledge I have accumulated with the company
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Not family friendly

Work schedule is out sorced and changes at least once a week with just a notice the day before. They will not work with you on changing your work schedule

Pros

Pay descent

Cons

Horrible management and work hours
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Worse career move

Don’t apply if you like freedom. Co-workers are rude. Supervisors promote negative environment. Pay sucks. Benefits ok. VP is very disrespectful. HR is nice
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The pay and exceptions don't match.

The pay is not sufficient. I meet and or exceed monthly expectations 4 performance and the compensation just is not sufficient for a family of seven.
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Horrible place to work

There is no advancement. The pay isn't comparable to standard of living. Epitome of over worked and under paid. The overtime is usually mandatory. The morale is low.
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Overall rating

2.9

Based on 251 reviews
5
49
4
41
3
57
2
40
1
64

Ratings by category

2.9Work/Life Balance
2.8Compensation/Benefits
2.9Job Security/Advancement
2.6Management
2.8Culture

Ratings from women

2.4
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2.1Personal Development
2.7Career Opportunities
2.4Family Support
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