Exciting place to work at. Like any other, it has its ups and downs. Being in IT, I had the opportunity to to go know a lot of folks. I would say most are good to support and work with.
I had limited expose to other technologies compare to other places that I worked at. Being in tech support, I've worked at places where I could assist the server team with builds, projects etc. At this place that was not possible and the only things I learned were because I reached out to other teams.
In my role, I had a lot of meetings compare to other companies that I worked at. Yes, it was time consuming, however, I was a good learning experience for some meetings and this helped our team to get along, quickly resolve issues and figure out how best to improve our support process.