loanDepot Employee Reviews

3.4
Overall rating
Based on 181 reviews
Ratings breakdown
543
444
345
232
117
Sort by: Helpfulness | Rating | Date
Showing all 181 reviews
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
do not wish to provide
Sr. Account Manager (Former Employee) –  Plano, TXMay 24, 2018
A typical day at work, busy focused and business as usual.
I learned a lot, company provides you all the tools to learn and advance. Management no comments on this part. The hardest part was being able to close loans that had to many issues and unable to close at the end. Most enjoyable part was the pay, the flexible hours of work.
Pros
great pay
Cons
very difficult to close loans.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Stressful
Customer Experience Manager (Former Employee) –  Foothill Ranch, CAMay 18, 2018
fast paced job. hard to grow after a certain point. company overspends and overhires, and then lays off experienced higher paid individuals that are not on the "money-generating" side of the business.
Pros
N/a
Cons
N/a
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place
Licensed Lending Officer (Former Employee) –  Foothill Ranch, CAMay 18, 2018
Great place to work at, just to many obstacles you must complete before you actually get the job. at any given time the company can fire you during all these obstacles. great environment but tough market.
Pros
Weekends off
Cons
almost mandatory 12-14 hour days
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
Sr. Account Manager III (Former Employee) –  Foothill Ranch, CAMay 15, 2018
Good place to work and fair, enjoyed my time at loan depot. They took care of employee and made sure that we not only got our work done but enjoyed coming to work.
Pros
good pay and work environment
Cons
none
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Management
Appraisal Coordinator (Former Employee) –  Foothill Ranch, CAMay 15, 2018
The company was not a place i would look to work with again. The management is a joke. They promote good relationships with co workers, but when that happens, they use it against you. They go based on who is liked rather than who does their job well.

Its all about who you know not what you know.

I do not recommend.
Pros
free food
Cons
everything else about this company
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good people - bad management
Video Production Manager (Former Employee) –  Foothill Ranch, CAMay 14, 2018
the people from loanDepot are normally really nice, but with that said, upper management needs to let people work and not keep a stranglehold on productivity and creativity.
Pros
free Starbucks
Cons
no creativity allowed
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Boiler Room
Licensed Lending Officer (Former Employee) –  Plano, TXMay 14, 2018
12 hour work days 5 days a week and mandatory weekends are STRONGLY suggested.

Typical attitude daily: KYJ is there moto (Keep Your Job)

Adequate training and training team

The Culture is a young male supported environment.

The most enjoyable part of the job is the sales.

The hardest part of the job is not being treated the same as a young male rep.
Pros
Constant leads
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Ok place to work
Customer Lending Representative (Current Employee) –  Plano, TXMay 10, 2018
Expect 300-400 calls per day having the same conversation but it's not as bad as it sounds. Coworkers were awesome. Management was so-so. You really have very little control over your performance metrics, but are still held accountable for them. Can be stressful when you have bad days with bad calls.
Pros
Coworkers; bonuses
Cons
Hard to advance
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Market environment is crucial
Licensed Loan Originator (Current Employee) –  Southfield, MIMay 8, 2018
When rates go way up the job gets very very tough
They train you and give you leads. Working 11 hrs with a lunch is a lot, plus weekends can be tricky to balance your personal life
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Loan Depot is a great corporate company
Processing Director (Former Employee) –  Foothill Ranch, CAMay 8, 2018
Loan Depot is a great corporate company. They focus on quantity of production to establish a reputation in the industry. This company provided me with great opportunity.
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Huge company with typical pros and cons
Redistribution Administrator (Former Employee) –  Foothill Ranch, CAMay 4, 2018
Depending on the dept. it can be a lot of fun or very stressful. Benefits are great and tech is top-of-the-line throughout the office. Sometimes the company can be too big and you feel like a number in the system rather than a valued employee
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to Work
LOAN OFFICER ASSISTANT/PROCESSOR (Former Employee) –  Roseville, CAMay 3, 2018
Great Training and tools to ensure productive skills. Job opportunities, Encouragement from Leadership to enhance career, Meetings to achieve client satisfaction
Pros
Great Co-Workers
Cons
Needed more loans
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Best Job I ever had.
Funding Assistant (Former Employee) –  CaliforniaMay 2, 2018
I loved working at loanDepot!
The hours are long which i loved until I got pregnant.
Always room for advancement for those willing to work for it.
Employees are treated well and Anthony Hseigh (CEO) always has events to show his gratitude for the hard work and dedication his employees show.
Pros
Everything
Cons
Nothing I can think of.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Loan Officers closing loans matters above all else
Loan Processor II (Current Employee) –  Scottsdale, AZApril 30, 2018
Loan Depot is very good about closing loans and making deadlines. Their slogan should be where there is a will there is a way, because if your Loan Officer wills management will find a way to make it work.
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
no comment
Junior Account/Mortgage Banker (Former Employee) –  Plano, TXApril 27, 2018
I enjoyed my time at loandepot.com. with the exception of the ways of promoting. they would promote family ahead of staff that were proven to produce more.
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Company
Account Executive (Current Employee) –  Los Angeles, CAApril 26, 2018
Good company to work for. Very fast pace company has good programs and processing. There are a lot of departments to give you support when you need it.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Compatible Work Environment
Call Monitoring Analyst (Former Employee) –  Irvine, CAApril 25, 2018
A typical work day was very productive, I like to multitask and it served me well. Customers are priority, along with being in full compliance with all policies.
Pros
State of the Art and fancy Decor
Cons
Loacation was an hour away from my home.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced
Loan Agent (Former Employee) –  CaliforniaApril 18, 2018
Warm inbound calls qualifying clients for refinance on their homes.
Using their credit, equity,income, and assets. Using proprietary computer loan programs. I learned state standards for states that they marketed to. Management was helpful and very sales driven.
finding qualified clients that I could truly help. Working in a fast paced work place.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Work Place
Customer Service Representative (Former Employee) –  Lake Forest, CAApril 18, 2018
LoanDepot has a very fast paced atmosphere. There is tons of work to keep you busy. Most mornings are spent finishing whatever work was left over from the day before. Overtime had to be approved by the manager.
Pros
The company does throw an employee appreciation BBQ. Outstanding benefits package.
Cons
No schedule flexibility, work home balance is deplorable.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
UW Manager (Current Employee) –  Costa Mesa, CAApril 17, 2018
If you have been in the mortgage business for any amount of time you would understand you just can't hire for the eb and flow of the business. That said I believe Loan Depot Wholesale does a great job of trying to provide the best work life balance possible. The Managment is knowledgable and open to suggestions. The benefits and pay are excellent.
Pros
Culture!
Cons
Nothing
Was this review helpful?YesNoReport