Stressfull environment with only 3 hours of Sick Time a month
CSR - Customer Service Representative (Current Employee) – Austin, TX – May 19, 2018
I have been working there for a few years. Emotions and everything fluctuates through out the day. I wish that we had more sick time, an option once or twice a week to work at home, 100 paid medical and dental, another bathroom, a nicer janitor, better discounts for employees. We are encouraged to ask what can we better and when we do mention it nothing gets done. I have gotten feedback like oh logisticare won't do that. The hardest part of my job is dealing with co workers that act like the irate callers that we speak to on the phone. I was so happy and grateful that i was working at logisticare at first. Now i'm burned out, get sick- still come into work, and I can't barely afford groceries at home. The financial part is what gets me. Starting you get a 25 cent raise and f you switch depts its 1.00. And you are encouraged to do a good job in silence despite going home and not having money to take your kids somewhere nice. Boy I wish i was able to atleast take my kids to disneyland, get a new car, get my first home, be able to go to grocery store and have my house stocked for my kids with food. Live and learn right.. Its a good starter company to gain experience but as far as retiring pay attention to your 401k there isn't much there either. Its a non profit organization that cuts profits in employees and their providers. But where do all those profits go.
Pay, Benefits, bathroom, work at home option