Customer Service Representative (Former Employee) – Philadelphia, PA – December 7, 2018
The employee at this job are the best, everyone gets along and will help one another when needing help. The Holiday parties are the best and we they have dress down day on Friday's. They did when I was there.
Co-workers and Holiday Parties
Pay and no advancement to move to a different department
Customer Service / Data Entry (Former Employee) – Tempe, AZ 85282 – December 8, 2018
Working at the Las Vegas urban league I enjoy it because the environment is very peaceful but yet fast pace while working. The employees here take pride in what they do and also become very helpful when needed.
Router/Dispatcher (Former Employee) – Edison, NJ – December 7, 2018
decent salary for the work, very tedious not very much room for advancement. if you need a job it's work not very exciting. people are friendly but management wants you working 24/7. saying hi to a co-worker can be deemed as slacking off
Customer Service Representative (Former Employee) – Austin, TX – December 2, 2018
The work demanded from Customer Service Reps out weighs the starting pay. When I was hired I was told we would be receiving hour lunches but we have gone months on end with only 30 minute lunches. They need to hired more staff but the building seems to already be at capacity.
Transportation Customer Service Representative (Former Employee) – Phoenix, AZ – December 1, 2018
In this role you have to think fast, solve problems, and handle customer needs with care. The pace is fast, but time goes quickly too. Advancement opportunities exist for people who work hard and put in the effort.
Customer Service Representative (Former Employee) – Austin, TX – November 29, 2018
it was an ok play to work at if you’re just desperate for money it doesn’t pay very much i didn’t like the pay for all the work they loaded on you but that’s just me some co workers enjoy working there
CUSTOMER SERVICE REP (Former Employee) – PHX, AZ – November 8, 2018
Literally the most stressful place I've ever worked at . Glad to not be there anymore . Managers walked around with their noses in the air with their stuck up side assistants to back them up . The phone calls were back to back the entire shift and you had AHT (Average Handling Time) to meet which was impossible considering you were speaking with older people on the phone and having to make calls to a dispatch to resolve a transportation issue . Not easy . And the training was terrible , didn't teach you anything for the floor . Ive been in call centers awhile, this place was head throbbing .
Router (Current Employee) – Charlottesville, VA – November 8, 2018
Loved the job, but they closed the Regional Office which is the only reason that I left. I ;loved the staff but it was a fast paced office enviroment. There were a lot of benefits that came with working there as well
Reservations Team Lead (Current Employee) – Edison, NJ – November 1, 2018
I enjoy my job a lot. I have been promoted three times. Logisticare promotes within which is a great asset. I do believe some of the polices and guidelines can be a little harsh. Management also needs to be a little more understanding.
Volunteer driver (Current Employee) – USA – October 30, 2018
The only plus side to being a volunteer driver is setting your own schedule. The mileage compensation is extremely low considering all of the dangers that come along with the job. For example reckless drivers & animals along the the road. The mileage pay is way too low considering the cost of gas and maintenance to your vehicle.
There is no protocol in place for the drivers if they have an immediate emergency such as a breakdown. No incentives whatsoever such as safe driving awards, free oil change certificates and gas vouchers just to name a few. So if you choose this job you better make sure your vehicle is up to the task. I did in fact have a major mechanical failure and I was stranded an hour and a half away from home.
LogistiCare is a multi-billion-dollar company they could at least provide Towing assistance in the event of a mechanical failure. The priority of this company should definitely be placed upon the drivers considering they are the wheels that keep this company going. I hope that someone in management reads this and implement incentives for current and future drivers. These men and women put their lives on the line getting behind the wheel to make sure others get home safe.
Flexible schedule but beware if you don't take a trip they may not call you for future trips.
Checks shortages, Lack of communication, Low-mileage mileage pay, no incentives or benefits.
Customer Service /Dispatch (Former Employee) – Phoenix, AZ – October 29, 2018
The role was dynamic, great environment, fast paced and great staff who are supportive in developing skills. Work days are always busy, high volume, great place to develop skills for logistics and dispatch in non emergency medical transportation