Positive work environment and friendly co-workers
A typical day at work is not stressful. Help individual reset their password, unlock the accounts, and send tickets to the correct department or escalate issues tickets that are beyond a level 1. Management is willing to help guide or find answers to questions that arise.
The hardest part about the job is trying to help individuals that speak - more... very little English. It is a struggle but rewarding when I successfully help the individual. - less
ConsI don't speak Spanish