Quantity, Micro Management, Miss High School gossip you should work here
Claims Support Associate (Former Employee) – Woodbury, MN – October 24, 2018
This company had a strong focus on metrics as well as quantity over quality. It also had very poor training. A lot of times you were given a process and a write up and told to figure it out with little or no training at all. The management gave off as unapproachable for questions and often told you to figure it out on your own as they had no clue how to do the process they delegated with you.
Breaks are montitored closely and if your lunch or 15 minute break goes one or two minutes so long, you get talked to. The environment is very clicky and gossipy as well as a lot of backtalk amongst the team. Also if you disassociate yourself from this environment you end up becoming a target.
If there is any positive to this company is you do get sick time that accrues, floating holidays and vacation, but if you want to take time off, you need to find the coverage for your work and file a report before you leave for your time off, or else.
Vacation, holiday, floating holiday time
Quantity over quality, no training, toxic enfironment