Longwood Gardens Employee Reviews for Guest Service Agent

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5.0
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Great part time job
Guest Service Associate (Former Employee) –  Kennett Square, PAMarch 18, 2018
This is the idea job for anyone who wants a nice part time job. The greatest benefit is the use of the garden. Guests can be disgruntled and when it is busy, the stress level is high.
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5.0
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Laid-back work environment
Guest Service Associate (Former Employee) –  Kennett Square, PAJanuary 10, 2018
It was an extremely pleasant work experience. The job was simple as it was just walk around the gardens and answer any questions that guests had. Fellow employees were kind.
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3.0
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Fun job, great co-workers, but....
Guest Services Attendant (Former Employee) –  Kennett Square, PAOctober 13, 2015
middle management left a lot to be desired; blatent favoritism and unrealistic expectations of one of the lowest paying jobs at the garden. Lots of time standing and even when you had the opportunity to sit, it was not allowed.

On the upside, it was a fun, fast-paced, customer service job where I met a lot of wonderful people and learned a lot about customer service.
Pros
Membership, Gift Shop and Restaurant Discounts
Cons
Open 7 days a weekend including holidays, a lot of standing
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5.0
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Work place is productive, organized and based on teamwork
Guest Service Associate (Former Employee) –  1001 Longwood Rd Kennett Square, PA 19348August 13, 2013
Cleaning and up keep of the gardens. Working with customers answering any questions.Directed visitors to the different areas of the gardens. Answered phones and filled out paper work.
Pros
meeting different people
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Overall rating

4.3
Based on 33 reviews
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Ratings by category

4.1Work/Life Balance
3.6Compensation/Benefits
3.6Job Security/Advancement
3.9Management
4.4Culture

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