Lord & Taylor
65Average
3.6
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Lord & Taylor Employee Reviews

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Location
Ashburn, VA63 reviews
Found 63 reviews matching the search
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3.0
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People were friendly to work with
I enjoyed working there and would consider having this job seasonal only. The business is not consistent so i would just recommend as a part time job.
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5.0
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work place
very fun to work. work was very flex schedule. I have learned alot. It was a challenging position. but i had alot of support from management. and enjoyed what i did.
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3.0
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Productive and diversified job with lots of multitasking
This was a great job if you like to keep busy. There is always something for you to do if you look for it. It had lots of diversity to it and most of the time it was fast pace loaded with customers. You pretty much work at your own pace with little supervision. Lots of Customer Service experience with lots of things to learn about the job. Very personable environment!
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1.0
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Very bad Executive Management
I was let go for no apparent reason.
Whereas my counterpart who was a favorite with the regional VP got to keep her job! People got fired just for not getting along, criticism of hr practices etc
Pros
None
Cons
Outdated business practices, logistics support very poor
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3.0
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A good group of people to work with
The pay and benefits are not great, but the customers and people with whom I worked were enjoyable. Some good managers, some not so much. Overall though a good experience.
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4.0
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Positive work environment
Working at Lord & Taylor was a great customer service experience. I learned a lot about how to work in various departments around the store and better assist customers. Overall a great place to work and great coworkers.
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5.0
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Great company
The Company treated their employees very good.They were very professional in their training,servicing their customers' needs and it was a positive work environment.
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5.0
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Good job to work at.
A typical day at work consisted of cashiering at the register, ringing customers throughout my shift during the morning; morning & mid-day shifts. skills that i required while being employed at Lord and Taylor, how to identify item skews and manually enter them at the register.
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2.0
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Confusing & Complicated
I worked as Beauy Guide which caused nothing but competition & confusion amongst the ladies in my department. The job started off as a really nice place until they changed it into "Guiding" which meant...You had to sell cologne, perfume & Cosmetics even if you had no prior training in other brands. They expected you to learn the many different brands. It became too complicated.
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3.0
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Traditional Retail Place
Traditional Retail Place with less retail traffic. The place has many great perks. People are friendly There is always sharing of food. The employee discounts are great.
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5.0
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Everybody support each others brand and works as a team.
I really enjoy my coworker because . At lord taylor is a lot diversity.
Hr always give a solution to fix the schedule.
Pros
I like a lot the environment at lord taylor
Cons
N/a
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5.0
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Productive Workplace
You clock in every time you come to work and get off, you workin specific department, workers here are very friendly and nice. I enjoy working with positive people and keep the store clean and organized.
Pros
20 percent off
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4.0
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Competitive workplace
Overall competitive and sometime fun place to work. Customer satisfaction is key in retail sales. The workplace culture is somewhat enjoyable when the customers are satisfied.
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5.0
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Sales and retail
Provided personal attention to shoppers and the responses were all very positive.Working directly with the various vendors was an excellent experience.
Pros
Customer and vendor interactions
Cons
Shoplifters
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3.0
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Nice place to work. Pay far too low
Pay far too low. After 9 years, $9.55 an hour. Target starts at $12 an hour. Can be fun place to work, with nice people. But staff has been cut so much that there is more work than associates can handle.
Pros
25 percent employee discount
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2.0
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Very poor leadership. Not approachable.
The regional manager is extremely feared by all! She has terminated countless people who di not agree with her policies. Regional leadership visits store every 3-4 months?!
Too many emails throughout the day!
Pros
None
Cons
Regional manager is God!
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5.0
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Lord & Taylor (Retail)
Lord and Taylor's company values shape the company daily activities like no other store I have visited. Its focus on the relationship, between the consumer and store, the consumer and the buyers, and the consumers to the cashiers; make its a strong stand alone/ stand apart department store.

Lord and Taylor goes the extra mile and puts the extra work and it shows, its felt and reverberated throughout the store, region, online internet features, and every Lord and Taylor nation - wide.
Pros
Strong Team building, Strong Independent Mission for each sales associate, friendly and overly understanding Management style.
Cons
Common areas are old and stale, Bathrooms are shared with customers and not fellow employees
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4.0
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job at lord and taylor
the culture was great since you had a vast display of store and the employee and customers where friendly, not much of a long line and coworkers where ambitious about higher education. the hardest part of the job was about getting to persuade customers to buy big ticket items
Pros
relaxed
Cons
not too many hours to work and pay
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5.0
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Lord & Taylor
A typical day at work is slow.
I learned more patients and how to sale to people i don't know.

All the managers was nice.

The work place was fun and peaceful.

The hardest part of the job was the fact that if you didn't sale anything you'll owe the company so it will come out of your check.

The most enjoyable Part was being around good people and helping people and making sure they left the store happy and want to come back.
Pros
Get Paid every week
Cons
If you don't sell you barely get paid and you'll owe the company
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4.0
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It's a nice place to work.
Overall it's a nice place to work at and I have amazing coworkers. It can get hectic at times but that is what retail is all about. It's fun and teaches you a lot about retail.
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5.0
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Fun place to work
there are customers all the time, maybe one or two or it can be more than 10. You, get to help out people choose attires and help them decide what best fits them or even if they are buying a gift for someone else. You communicate with the customers one-on-one and get to know them and their like on fashion. I learned to listen to details of what the customers were looking for and to process well what they wanted. Management is always there when needed and they handle well their Sales Associates. Always helpful and nice. Very diverse environment and fun. The hardest part of the Job was Holidays, a lot of clothes to clean and put away. The most enjoyable part of the Job for me was helping customers find what they were looking for and maybe some extra items. It was a good feeling knowing they take your advice, because you know what you are talking about.
Pros
Employee Discount
Cons
Early/late hours on Holiday season
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Overall rating
3.6
Based on 1,498 reviews
5
431
4
388
3
409
2
138
1
132
Ratings by category
3.4
Work/Life Balance
3.2
Compensation/Benefits
3.1
Job Security/Advancement
3.2
Management
3.4
Culture
Diversity score
44
out of 100
Comparably
Diversity Score
The Comparably Diversity Score tracks how positively diverse employees rate their experience at Lord & Taylor.