Case Manager (Former Employee) – Maywood, IL – October 14, 2014
I learned not to try and meet all of their expectations because they were impossible to achieve. There was no supervision or "department" so to speak of. Communication was hit and miss as one member of the team would announce in passing that they "heard" there was to be a meeting with the head case manager. I believe that my supervisor had difficulty working with caucasians. There was absolutely no encouragement or acknowledgement of a job well done "ever". Huge turnover of employees. I had 4 directors in 3 years, 6 social workers left (only 2 for the department) and a multitude of mental health technicians and nurses. My typical day at work was about 10 hours. The most enjoyable part of the job was working with the patients daily. Some of the psychiatrists truly cared about patients, most met with them for 5-10 minutes daily. Was able to establish positive working relationships with nurses, mental health techs. and a few case managers. Overall, a chaotic, 3rd world facility.