busy work environment with many patients with many different requests
Administrative Assistant (Former Employee) – Leesburg, VA – February 2, 2013
In a typical day at work I would have many patients check in and out, enter new insurance information, write many referrals, as well as many other normal office tasks such as: faxing, copying, answering phones, documenting in patient charts. I learned many things about the medical field while working for a doctors office, a lot of medical terminology as well as writing referrals and using I-CD 9 for diagnoses. I also did some charge entry and used the computer for most insurance entries. I also help with prior authorizations for insurance companies as well as writing out some orders for x-rays and other procedures. For the office to run properly all coworkers had to work together making appointments, verifying insurance benefits, writing orders, and making sure the insurance was billed properly. The job can be difficult when patients come in sick or with sick children but knowing that they are going through a tough time and you may be able to help them get the help that they need makes everything worth it. The most enjoyable part is being able to see people get the help that they need for whatever cause and being able to see the smile on their faces.