Terrible place to work! The management, leads and all other higher ups have a clique and show a lot of favoritism. If you are working through a temp to hire service your time as a temp you will always be treated like a third class citizen. Training was terrible, there was a three week training time. In which, the trainer was barely there so you don’t learn much considering the fact that everything you were supposed to learn in three weeeks will be crammed into four days on the last week. Then you will be put onto the floor to take calls. You have some people who will help you with no problem. They are not management, asking management or sups for assistance is like a sin there they except you to know everything they do! Under no circumstances, no matter how many times a customer ask to speak with a supervisor will they take a call. A supervisor could be standing right next to you and a customer could be irate about anything under the sun in that case your job is to lie lie lie and tell the customer there are no sups around and then you prepare to get cursed up and down by the customer.