No support from middle to upper management
Client Accounts Manager (Current Employee) – Colorado Springs, CO – February 7, 2017
I entered this position with some high hopes. Unfortunately, those were dashed really quickly. I'm supposed to manage my center's clients' accounts, but I've found out that I can't actually access about 30% of those accounts for various corporate reasons. And if I have issues or questions, I receive no answer. For example, last week I sent out 17 emails to corporate billing, and received no replies. None.
The center manager is an obsessive, extremely controlling man with some anger control issues. At times, it is so prominent, the clients notice and the staff all agrees he should seek medical attention.
I would recommend this position only to someone who has very little ambition and is more automaton than independent thinker. Trust me, you'll be much happier.
The MA's really are great people. Very good relationships can be found there.
No breaks except lunch, Fairly long days, and a few Saturdays mixed in. It made for poor life/family balance.