After almost 3 years with Lowe's
Human Resources Manager (Department Head) (Former Employee) – Mankato, MN – July 13, 2019
Store management is usually pretty good. Corporate is another matter. They're dumping Human Resources in the stores for a "phone or online" system. So, if you need someone quickly, best of luck. The culture up until last summer was putting the customer first. Prices are a little higher than elsewhere, but the customers were treated well. The new CEO changed all that to make it about return for the stockholders. So stores closed and anything "extra" like customer service or new employee training suffered. Pay is acceptable, but don't expect to be given training. You'll be thrown out onto the floor and expected to learn on your own. The corporate teams give lip service to training and creating a good work environment, but that's all it is. Managers are overworked, so a lot of things slip through the cracks, especially since they're now expected to do HR as well. Advancement is possible, if you're willing to move to another store. Lowe's used to offer cook outs and some food freebies, but I think that's gone now too unless that managers want to chip in. In short, this place is becoming just another retailer out to make a buck first instead of caring for customers and employees. If you can work in that kind of job, go for it. Scheduling is a real issue also. You're supposed to know your schedule 3 weeks in advance, but you never will. It can change over night without warning.
Starting pay is decent. Employee discount.
Scheduling issues, poor corporate decisions, overworked management.