I felt like a therapist with a heartbeat, sent into rooms to bill for services. No quality assurance for services delivered, lack of knowledge of how to optimize staff, reimbursement, coding, and paperwork for productivity with quality of care focus. I would never send my parents to Loyola for their medical needs, nor would I ever want to end up there. It is a place to go when there is no where else that will take you. The management does not care about staff experience, training, or development. It is a sad place.
lunch time, flexible work hours
management, lack of care about poor quality