Lumber Liquidators Employee Reviews in Toano, VA

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5.0
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Supportive Management
Production Supervisor (Former Employee) –  Toano, VAJune 5, 2019
Director and Production manager were of the upmost best team members you could collaborate with. Very supportive and ran a great business unit. I wished the Production department did not shut down.
Pros
Supportive
Cons
Challenging exotic wood orders
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4.0
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Great Company to work for
Customer Relations Specialist (Current Employee) –  Toano, VAFebruary 26, 2019
Productive, friendly environment , enjoy my co workers. The job is moving and I will not be moving with the company. They are moving to the Richmond area
Pros
Work from home
Cons
Long drive when I have to go to the office
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2.0
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used to be a great place to work
Project Coordinator (Former Employee) –  Toano, VAJanuary 15, 2019
it was a great place to work when i began there. over the years, it steadily got worse. losing benefits and increasing corporate and HR involvement into the daily business of operations. I watched everyone i knew one at a time lose their job to people they could bring in making less money. they slowly turned a great place to work into a very miserable place to work.
Pros
good vacation benefits
Cons
turned my department into a call center over several years
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4.0
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Great place to work
Sales Associate (Current Employee) –  Toano, VADecember 31, 2018
Great job and place to work for. Constant change. Pleasant work environment. Progression in management. Always something new. Retail position. Highly motivated.
Pros
None
Cons
None
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5.0
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Great place to work
Production Coordinator (Former Employee) –  Toano, VADecember 19, 2018
Has been a great place to work. In 14 years I have personally witnessed a lot of changes. Most changes have been good for the company as a whole. Change is what helps us grow.
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1.0
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Soul Crushing
National leader (Current Employee) –  Toano, VADecember 4, 2018
New management does not understand the corporate culture and believes screaming is an effective motivational tool. No chance for advancement for long suffering employees while the top is bloated with multiple SVPs.
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5.0
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LL is an amazing place to work
Inbound Sales Representative (Current Employee) –  Toano, VAAugust 29, 2018
I've never been happier at another company. Super flexible schedule, competitive pay, management is amazing, room for growth, the sky is the limit with your salary.
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3.0
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Easy to Get Fired Here
1st Shift Outfeed Operator (Current Employee) –  Toano, VAAugust 15, 2018
Worked there for a year. You have to be careful if you have to call out of work for any reason / have to leave work due to an emergency because they will use your PTO to cover your absence without you knowing it. They do have good health, vision, dental, and Life Insurance Policies though. They will pay weekly, but will write you up / fire you if you're a minute late more than twice a month for more than 3 mos, or if you call out more than twice a month. Will work with you if you're a college student (sort of, but will need documentation to prove you're in school). Management isn't always effective at communication what corporate wants from it's employees / doesn't always follow their policies unless its brought to HR's attention
Pros
Health, Vision, & Dental Insurance
Cons
only have 30 min lunch breaks
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4.0
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Lumber Liquidators
Team Lead, Customer Care (Former Employee) –  Toano, VAAugust 11, 2018
It was a typical job and I was there when I needed to be. I was apart of management. I liked it but decided to move to be closer to family. That's all!
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1.0
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Not recommended
Customer Service Representative (Former Employee) –  Toano, VAJuly 7, 2018
Until management changes I wouldn't advise anyone to apply for customer service, customer relations, and sales. The scheduling became ridiculous. You had to basically be friends with management to get a decent schedule.
Pros
weekly pay
Cons
Bad management
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3.0
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Enjoyable place to work
Unknown (Current Employee) –  Toano, VAApril 11, 2018
They offer great benefits. My manager is easy going and doesn't mind teaching/training. They recognize milestones. You are encouraged to learn new tasks and to collaborate with other departments.
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2.0
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Avoid if you can!!
Customer Relations Specialist (Former Employee) –  Toano, VAFebruary 6, 2018
The company is terrible they lack any type of structure. Management is very unprofessional and they have an insane turn over rate because of this. They are always hiring because they are always firing people or people are quiting because of the unreal goals they place on their employees work place.
Pros
They have a lot of potlucks and food
Cons
the pay, management, unreal work loads
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4.0
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Good place to work
Director (Current Employee) –  Toano, VAFebruary 3, 2018
As a company that has had a number of compliance violations in the past, the company is working hard to enhance its compliance infrastructure. New management and new systems are making a difference in Lumber Liquidators long term success.

The people are great and the work environment is good.
Pros
Good benefits
Cons
Remote location; no food on site
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3.0
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Fast Paced Sales and Call Center Environment
Regional Pro+ Sales Representative (Current Employee) –  Toano, VADecember 17, 2017
Can be stressful at time but all sales and call centers are. Management invests little into their employees as far at training and will spin data to show that you are at fault for not hitting quota. Left in the dark on a lot of changes until they decide to go live wit them. no advanced warning or preparation for them.
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4.0
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Temps
Samples Department (Current Employee) –  Toano, VADecember 16, 2017
As far as being a temp employee I'm really don't approve of some of the regulations but it is what it is. It's very outgoing you can work at your own pace, no stress. I just thinl that when it comes to your employees they lack the ability of letting there employees know individually how they are doing or what what they need to work on. Not just in a meeting letting everybody know how the whole crew is doing.
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1.0
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Cut Throat, Favortism
Coporate (Former Employee) –  Toano, VADecember 14, 2017
Company used to be a great place to work. I looked forward to coming to work everyday. As the years past the culture changed, became cut throat. One of the New VP’s expected you to know more than your skill base. No assistance from managment became a “you need to figure it out” atmosphere. New hires are favored and given extensive training and the veterans are told “you should know how to do this by now” it became an extremely stressful work enviornment. Work load was extensive beyond the means of one individual. Concerns about work load were expressed yet ignored on many occasions. If you decide you want to work at Lumber Liquidators, please do your research. Take the reviews as an accuate representation of the cultural experiences based on the area you are applying. Many veteran employees have been let go, its sad because they helped the company advance to where it is now. Possibly the new ex Lowe’s employees hired can keep it going. Good Luck!
Pros
Benefits Paid time off
Cons
Culture has become cut throat
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3.0
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good work enviroment
Warehouse Worker (Former Employee) –  Toano, VADecember 11, 2017
good people good atomosphere work can get fast and very challenging but overall not a bad place to work just need a better pay rate and not much room to grow
Pros
staff looks out for you
Cons
pay rate
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5.0
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Normal office
Law Clerk (Former Employee) –  Toano, VADecember 9, 2017
Standard office. It is collaborative and friendly. People seem to enjoy being there. It is pretty casual and the operation runs a "mean and lean" office.
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4.0
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Good work condition. Safety first.
Out field operator II (Former Employee) –  Toano, VANovember 20, 2017
Lumber Liquidators is an equal opportunity work environment. Safety and customer satisfaction are among its priorities. Employees are appreciated for working safe while been productive.
Pros
Good heathcare insurance.
Cons
Short breaks . one thirty minutes break for 8 hrs shift.
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4.0
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Good company
Va -Customer Relations Specialist (Current Employee) –  Toano, VASeptember 6, 2017
Good company would go back to work if it wasn't so far to travel to Toano every day and the traffic did not help with the roads being worked on for the next 2 years
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Overall rating

3.4
Based on 340 reviews
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2.9Work/Life Balance
3.5Compensation/Benefits
3.0Job Security/Advancement
3.0Management
3.1Culture