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3.7 out of 5 stars.
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LUMEN Careers and Employment

Work happiness

Scores based on about 20 responses to Indeed's survey on work happiness
Do people feel they have the time and location flexibility they need?
Do people feel they are appreciated as a person at work?
Do people feel their work environment is inclusive and respectful of everyone?

About the company

  • CEO
    Serge Leblanc
  • Company size
    501 to 1,000
  • Industry
    Retail & Wholesale


Salary estimated from 873 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 92 reviews and is evolving.


Network Technician in Portland, OR
on May 26, 2021
This a company that you would work for a long time but they lay off people every 2 years or 3,the managers are owsome and the work load is doable, good benifts
Forecast Analyst in Denver, CO
on June 9, 2021
The main issue with the company is their trying to make a lot of changes with no thought behind how to actually make the changes. It seems like they’re losing money and instead of building revenue they just try to make up the loss by laying off people to the point that it becomes impossible to do our job. It took me 4 years to get a single 3% pay raise and that was with me being ranked as a top performing employee.
Assigner in La Crosse, WI
on June 2, 2021
Bad job culture, no work life balance, no job security, management was awful, pay and benefits were the only good thing, do not recommend them as an employer
Dispatcher in Sioux Falls, SD
on May 24, 2021
A very unenthusiastic unentertaining job with little reason to stick with it for longer than 3 years. If you stay there too long, you will feel like the world has been lost on you. Not much is expected and for some, that is good enough.
Technician in Florida
on April 2, 2021
You have to be in some role in Fiber to advance at this company. It is the wave of the future. Copper is going away. Benefits are good. Stock has lagged but I think it will be boosted soon thru forced appreciation from acquisitions.

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Questions and answers

People have asked 9 questions about working at LUMEN. See the answers, explore popular topics and discover unique insights from LUMEN employees.

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  • Professional development
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  • Mission and values
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  • PTO and work-life balance
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  • Work from home
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  • COVID-19 response
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