Work wellbeing score is 67 out of 100
3.5 out of 5 stars.
Write a review

Lumen Careers and Employment

Work wellbeing

Results based on 1,076 responses to Indeed's work wellbeing survey.
Work wellbeing score is Below average, 67 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Average

Purpose

How meaningful people find their work
Below average

Stress-free

How manageable people find their work stress
Below average

Satisfaction

How content people feel with the way things are at work
Below average

About the company

  • CEO
    Kate Johnson
    63%
    approve of Kate Johnson's performance
  • Founded
    1968
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
  • Headquarters
    Monroe, LA
  • Link
    Lumen website

We are a global company of approximately 38,000 professionals dedicated to empowering businesses to produce amazing things. Lumen is guided by our belief that humanity is at its best when technology advances how we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, the government, and communities deliver amazing experiences.

Our mission: to digitally connect...

We are a global company of approximately 38,000 professionals dedicated to empowering businesses to produce amazing things. Lumen is guided by our belief that humanity is at its best when technology advances how we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, the government, and communities deliver amazing experiences.

Our mission: to digitally connect people, data, and applications — quickly, securely, and effortlessly

Learn more

Jobs near you

You're seeing Lumen jobs close to Ashburn, VA.

Browse jobs by job title

Account Manager

6 jobs

Salaries

Salary estimated from 7.6K employees, users, and past and present job advertisements on Indeed.

Benefits

Employees at Lumen have reported receiving these benefits. They will vary by role and location.

Health insurance
Work from home
Tuition reimbursement

Rating overview

Rating is calculated based on 6.1K reviews and is evolving.

3.24 out of 5 stars.20193.23 out of 5 stars.20202.55 out of 5 stars.20212.89 out of 5 stars.20222.43 out of 5 stars.2023

Reviews

Senior Account Manager in Ashburn, VA
on July 16, 2019
Great Job Culture Good Work/Life Balance. Fair Compensation and nice Benefits Appropriate Job Security and Advancement Visionary Management Transforming for the better.
Security Consultant Intern in Atlanta, GA
on November 7, 2023
The management is really kind, the peers are great, the full time offer salary is a little low imo. But other than that, everything is quite pleasant enough
Senior Lead Software Engineer in Denver, CO
on November 6, 2023
This company is so buried in debt that they have no choice but to take it out on employees. There is no way to escape the debt, and Lumen can never even support the interest payments.
Sr. Operations En in Raleigh, NC
on November 1, 2023
Job security is not good. The company wants dedicated people, but the turn around rate is very high.You learn different types of network communications.
Senior Software Engineer in Remote
on October 29, 2023
Too many mergers turned what was a great place to work into a mess. Maybe Brightspeed deal will make things better. Management is compent, and peers are great, but the systems need updating.

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Questions and answers

People have asked 150 questions about working at Lumen. See the answers, explore popular topics and discover unique insights from Lumen employees.

Popular questions

See questions about:

  • Interviews
  • Hiring Process
  • Benefits
  • Office Locations
  • Background Check
  • Salaries
  • Drug Test
  • Promotion
  • Work from Home
  • Working Hours
  • Dress Code
  • Working Culture
  • Working Environment
  • Job Opportunities
  • Training

Interview insights

Insights from 1.4K Indeed users who have interviewed with Lumen within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

What kind of customer service skills you have. What stressful situation were you able to turn into a positive one?

What kind of customer service ...

Shared on July 25, 2022

They asked about my prior experience

They asked about my prior expe...

Shared on July 25, 2022

Why do you like sales. Why Lumen (centurylink)

Why do you like sales. Why Lum...

Shared on January 25, 2021

Common questions about Lumen

Working at Lumen

  • Sales Representative3.5 out of 5 stars.
  • Account Manager3.2 out of 5 stars.
  • Network Technician3.5 out of 5 stars.
  • Broadband Technician3.1 out of 5 stars.
  • Retention Specialist3.0 out of 5 stars.

Lumen locations

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