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What is the work environment and culture like at Lumen?

89 answers

  • Family and work balance

  • Typical call center

  • In Iowa Network Mgmt is awful.
    Alarms on virtually all equipment.

    Trash and Garbage on all floors.

    Slow witted technicians complaining there are to many troubles to fix. Wah !!!! Mgmt Screaming Obsenities at Network

    Technicians. Visit Des Moines, Iowa Central Office to see what a dump it is.

  • Just a really really really sick company.

  • In Iowa, James Chambers has lost all respect from the Network Technicians.
    Once he tells you it is his policy for you to Lie and Cheat, how can you respect him ?

    He is a giant Lying Windbag.

  • In Iowa Central Offices, management, James Chambers, have lost control of the Network Technicians. I was instructed, when I worked in Dubuque, that we were expected to Lie, Cheat and falsify official company records as it pertained to trouble reports and productivity kpi's. The reason
    given was two fold 1. Not enough time to be honest. 2. Too many troubles to actually fix them, so just close out tickets. It was so

    strange when my co-worker said what SHE said, that cheating is "our policy".

  • Just an awful company ! Especially in Iowa
    Central Offices as a Network TECHNICIAN.

    Supervisors Screaming Obsenities at Network Technicians. Why would anyone

    ever want to leave ? Duh !!!!

  • A truly sick company. No joke.

  • Just an awful company. Garbage all over the Central offices in Iowa. Especially, Des Moines. Alarms everywhere. If you don't believe this, go visit the C.O. in Des Moines.
    See for yourself.

  • What an awful company !

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  1. What is the work environment and culture like at Lumen?