Lumen
61
Get weekly updates, new jobs, and reviews

Lumen Customer Service Technician yearly salaries in the United States

Salary estimated from 18 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: September 17, 2020

Job openings matching Customer Service Technician in Lumen

  1. Littleton, CO
    Technicians frequently collaborate with Customers, Vendors, Local Exchange Carriers. This position is responsible for providing Superior Service to our growing…
    1 day ago
  2. Jersey City, NJ
    Familiar with Windows services, logs and performance monitors. Coordinate all customer communications and escalations as the central point of contact.
    1 day ago
  3. Pasco, WA
    Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional…
    30+ days ago
  4. Remote
    Ensure services conform to customer mandated SLAs for latency, packet loss, jitter, throughput. Participate as a Lead/SME to select customers to participate in…
    30+ days ago
See all jobs matching Customer Service Technician in Lumen
Reviews about Pay & Benefits for Customer Service Technician in Lumen
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good pay, unsure of direction
Good job, poor management, seems like company in transition. Copper lines are adding plant and it seems that the company is not interested in putting in the money to expand new tech
Pros
Pay, benefits
Cons
Management, poor 401k matching
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Ok
Ok position. Cannot make it with a family starting in job. Long hours. Single mans job from start. Good benefits. Provide tools and equipment needed.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Competitive
Pretty good place to work, I started with embarq and went through the Centurylink transformation. Management could use some improvements but heck everything does right? I went contracting for last 5 years or so and now hoping to get rehired with Centurylink.
Pros
Benefits, job security
Cons
Not much room for advancement
Was this review helpful?
See all Lumen Customer Service Technician reviews about Pay & Benefits

How much should you be earning?

Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options.

More Lumen Customer Service salaries

26 salaries reported
13 salaries reported

How much does a Customer Service Technician make at Lumen in the United States?

Average Lumen Customer Service Technician yearly pay in the United States is approximately $73,235, which is 89% above the national average.
Salary information comes from 28 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.