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Customer Service Technician yearly salaries in the United States at Lumen

Job Title
Average salary
$78,544 per year
Above national average
Average $78,544
Low $37,000
High $135,000

Salary estimated from 14 employees, users, and past and present job advertisements on Indeed in the past 36 months.

Compare all Customer Service Technician salaries in the United States

Common benefits at Lumen

Benefits information is taken from job posted on Indeed.


  • Health insurance


  • Work from home
  • Tuition reimbursement
Learn more about benefits

Reviews about Pay & Benefits for Customer Service Technician in Lumen

Laid back not micro managed

Laid back not micro managed decent bonus. No merit increases of cost of living increases for 3 years and counting. benefits decent, people are mostly good.
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Good pay, unsure of direction

Good job, poor management, seems like company in transition. Copper lines are adding plant and it seems that the company is not interested in putting in the money to expand new tech


Pay, benefits


Management, poor 401k matching
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Ok position. Cannot make it with a family starting in job. Long hours. Single mans job from start. Good benefits. Provide tools and equipment needed.
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See all Lumen Customer Service Technician reviews about Pay & Benefits

Common questions about salaries at Lumen

How much does a Customer Service Technician make at Lumen in the United States?

Average Lumen Customer Service Technician yearly pay in the United States is approximately $78,544, which is 106% above the national average.

Salary information comes from 25 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

  • Lumen
  • Salaries
  • Customer Service Technician