Assistant Manager (Former Employee) – Leesburg, VA – February 19, 2015
work went by fast because store was always busy. How glasses are all different and not just fashionable. Management was okay not the best. Co-workers were great everyone got alone. Nothing hard about it, because I learn people always need sunglasses.
Retail Associate (Former Employee) – 500 East Grand Ave.,Chicago, IL "Store No longer" – October 18, 2018
Everyday, was different, due to the weather, the season, holidays. However, summer was the best time because, about everyone wants to have sunglasses.
Sometimes, we will get celebrities to come and purchase an expensive pair of sunglasses. And then we just have fashion ambitious customers who want to look fabulous! That was the fun part, seeing people act differently when they get that winning pair for their faces. Sometimes they would even change their walk when they walk out the door. I would smile and laugh because it made me feel good that I could make someone else feel good.
Free annual pair of sunglasses or eyeglasses.
Can become too competitive, which can cause division, instead of team work to achieve the store's goals.
poor management, location, pay, and hours scheduled
Sales Associate (Former Employee) – Downey, CA – October 18, 2018
I worked for Sunglass Hut inside of Macy's at Downey, CA. Management was poor, and I felt pressure to quit. you work alone and have to worry about being stolen from. My assistant manager was left in charge and she did a very poor Job. she was unorganized, unfair, and very problematic. They pay very poorly and never schedule enough hours. There is no room for advancement and never get scheduled more than 12 hours per week.
work alone, you are expected to complete 101 tasks in short period of time while customers steal from you.
Key Holder/Sales (Former Employee) – Silverthorne, CO – October 16, 2018
It was very fun to work here to do the visual merchandising and to see the new products and the classes and meetings but the store i worked in had unorganized management and lots of drama and it was a very slow paced store
Customer Service Representative (Former Employee) – Fayetteville, NC – October 16, 2018
Competitive with some teamwork. The higher the ladder you are the more people try to impress others. Judgement on fashion choices and how you assist customers, even though you are supposed to customize the experience per guest.
Sales Associate (Former Employee) – Chicago, IL – October 11, 2018
I liked this company very much. Lots of sales training offered a great place to work, great company to work for. I wish it was more full time there so I had to work 2 jobs. I wish I would have gone into management. I did like my managers very mush. the company gave lots of incentives to do well, and emphasized team work.
Spoke with providers and customers, educating on benefits and claims. I learned how to read, understand and educated people on vision benefits. All the supervisors were a pleasure to work with and they always made you feel like you belonged. The culture was amazing, the company had special events to show their appreciation for all the employees and also had workshops to make sure you knew the job. Hardest part for me was understanding vision benefits due to never being educated on the matter. The company had many activities/workshops to help make sure you knew the job.
Customer Service Representative (Former Employee) – Roslyn, NY – October 9, 2018
Luxottica was the second job I had straight out of high school. It taught me quite a bit about customer service which I took with me to make a career out of being in the customer service industry for 24 years now. They had patience and very thorough trainers.
Sales Lead (Former Employee) – Miami, FL – October 9, 2018
I got to learn a lot about business, visuals, merchandising, operations, how to manage a high volume store and how the company worked. I learned how all about Key Performance Indicators and how to hit them every single time. Sales performance was very efficient but the work environment was a bit chaotic. Management would not keep their high standards of professionalism at all times. In many occasions managers personal issues, feelings and preferences would interfere with the job.
Store Manager (Current Employee) – Bethesda, MD – October 8, 2018
overall, a fun place to work. You meet people with amazing personalities who are always there to inspire you. you can really let your personality shine in this job. To me, its all about fashion in this ob. you get to stay up to date in todays fashion and luxury brands.
free eyewear, great benefit, amazing inspiring people, work with luxury brands
Hours can be better. even as a manager you must work weekends.
Sales Associate (Current Employee) – Las Vegas, NV 89109 – October 7, 2018
This company is very easy to work and it is fun once you get the hang of it. They sometimes give you good employee discounts, but I believe it is not enough. This company can afford to pay their employees more, but they just dont.
Discounted Sunglasses, Sunglass Incentives
Short breaks, no benefits, no pay raise, does not promote from the inside
Eyewear Consultant (Former Employee) – New Hampshire – October 6, 2018
This company does not care about its employees!! They will fire you over the slightest thing just save a quick dollar. Managers have NO sympathy towards asssociates and flagrently wave their “manager” titles in your face.