Here to help
Information from Lyft:
Lyft Employee Reviews
United States3,942 reviews
Found 3,942 reviews matching the searchSee all 3,963 reviews
Lyft selected this as a representative review
Driving for Lyft is pretty neat. You get to drive whenever you want to, stop whenever you want to, you have the ability to receive bonuses, and you're able to rent a car from them if you don't want to use your own.
More wear and tear on your car.
Identity politics has no place in companies that deal with the general public...Liberalism is a mental illness...The fact that CEO’s have now determine that their none beliefs should now be part and parcel of their companies job description is sad on so many levels...
Mental and verbal abuse from riders
Too many rides where the distance to pickup was greater than the distance for the ride. Also, you can accept a ride, then have it changed to a different passenger and location in the opposite direction. One time I was actually on the phone getting specific instructions from the passenger. While on the phone, Lyft gave my ride to someone else and again sent me in the opposite direction for a different passenger. Had to tell the first one that I wouldn't be picking him up after we had confirmed exact pickup point.
Your own schedule
Better rides for those working long hours.
I have enjoyed working for Lyft the past couple of weeks. Ran into a few snags here and there but overall it's been a lifesaver for extra money when I no longer get unemployment.
Flexible hours, tips
Have to ride with the windows down even in the heat or rain
Share your experience
Let job seekers know what it's like to work at your company.
To much work for to little pay I pay for gas and the rental fees plus lyft takes more of a percentage then they claim work has been harder to come my in my city since the pandemic and I pay taxes on even the money they take this was a waste of time and money
The best job in the world! Great people all the time mostly and extremely interested all the way around, a life changing experience for anyone CJT, I'd really like to thank Lyft for everything they do as they grow and prosper with a great and winning team of good people may God bless you all!
Great people to drive always
After things started to open back up, it came in handy when unemployment won't answer your calls. As a female driver, I wish Lyft collected verifiable information from passengers. I can't tell you the number of badgals2000 with no picture and a pick up location in a dark setting I've come across. The least they should have is a picture and a first name.
They wouldn't cover me in an accident and they also didn't tell me that I needed as special kind of insurance on my personal insurance so they didn't cover me either and so I ended up having to pay out of pocket despite being under two difference insurances. Don't drive lyft and don't go with Geico
work whenever you want
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at Lyft?
Lyft doesn't care about you. At all. In any way. They have proven that time and again by offering no real benefits, constantly cutting pay and eliminating bonuses, and providing no support 99% of the time there is a problem with a ride; that's just to name a few. Lyft is a garbage company just like the rest of the app based "gig economy" scams. Best case scenario, they all either go out of business due to the pandemic or Congress finally does something right and forces them to offer fair wages and benefits. More often than not, you are earning less than minimum wage; and that is before factoring in your time, costs, and vehicle wear.
Set your own schedule. That's it.
Earn pennies or negative dollars per hour, no benefits, no support, will leave you screwed if something happens while you're driving.
Driving for Lyft is a great gig. I really enjoy the interactions with my riders and learn things about people everyday when I am driving. The only issue I had was with a slow GPS system that seems to be an issue with many drivers ande riders. Other than that my time with Lyft has been fun and personally satisfying.
Flexible Work Schedule, Earning based on work ethic, Fantastic interactions with people.
GPS System needs to be faster and more accurate
You're self-employed picking up people dropping them off most of the time it was pretty fun but then you did get a few bad apples that made the ride uncomfortable but other than that people pretty great what are expectations to meet demands sometimes not practical
I don’t like the way the platform changed paying for every mile as I lost money when I only went 1-2 miles to pick passengers and then went a short distance to drop them off that put me in the hole I was not asked to participate it was forced on me. I drive for lyft and uber both and I only ran on Lyfts platform when uber was slow. I also didn’t like how they ALWAYS took the passengers word over mine
Taking passengers word over mine
As a Lyft driver it was hard to find people at times. An you always have to be aware of there rating. Cause that usually means they're bad riders. I did like how most people were really nice an generous, for the most part i like it
You're your own boss
You never know who your picking up
I enjoy working with lift but I feel they don’t have enough incentives for drivers. I also feel that they should inform driver of the drop off destination before getting to the passenger location. Lyft does have lots of info for you to read before you start driving with them.
They provide insurance if you need it and they keep you updated on current events.
Can’t contact them when you really need them.
It is impossible to speak to a live human being in this company to solve any issues - Background checks have taken 25 days - still not complete - blame is on covid closures - yet in june when many more offices were closed - my uber background check took 25 minutes to complete - overall just a horrible experience - very frustrating - do yourself a favor and drive for uber only - especially now when rides are in abundance
Horrible customer service -- no support for drivers
Want to know more about working here?
Ask a question about working or interviewing at Lyft. Our community is ready to answer.
Based on 3,963 reviews
Ratings by category
Questions about Lyft
- What is the best part of working at Lyft?38 people answered
- What tips or advice would you give to someone interviewing at Lyft?33 people answered
- Do Lyft drivers make more during certain times of the day?33 people answered
- How flexible are your working hours at Lyft?27 people answered
- What is a typical day like for you at Lyft?25 people answered
- Does Lyft supply a car if you don't want to use your own car?21 people answered
- What is the most stressful part about working at Lyft?16 people answered
- Can you use a car with 2 doors?14 people answered
- Does Lyft have any security measures in place for female drivers?12 people answered
- What advice would you give the CEO of Lyft about how to improve it?10 people answered
See all questions and answers
Lyft Reviews by Job Title
Lyft Reviews by Location