Lyft
Happiness rating is 70 out of 100
3.5 out of 5 stars.
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Lyft Employee Reviews

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Location
United States4,879 reviews

Ratings by category

3.8Work-Life Balance

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Boring

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The salary wasn’t enough, you work all day sometimes and you make less than $70, and for me that’s not enough here in Washington dc area, that’s why I wanted to find a better job

Pros

Discount on trips

Cons

Not enough salary
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5 stars

What is the best part of working at the company?Me I work when and where and how much I want What is the most stressful part about working at the company?People , women one in ten are not nice , men are ok one in a thousand What is the work environment and culture like at the company?Don’t know I work alone What is a typical day like for you at the company?Driving what else customer service
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Lyft insights

Based on 4,026 survey responses
What people like
  • Energizing work tasks
  • Clear sense of purpose
  • Time and location flexibility
Areas for improvement
  • Support from manager
  • Fair pay for job
  • Supportive environment

Great overall opportunity

Love the fact that I can make my own hours whenever I want. I get to meet new people all day. Sometimes you encounter people you wouldn’t want to deal with but it’s still a good job. I have learned or discovered new areas of my state I never knew.
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2 stars

What is the best part of working at the company?Open schedule What is the most stressful part about working at the company?Not making moneyWhat is the work environment and culture like at the company?Self employed What is a typical day like for you at the company?Worrying about money
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Can be positive, but too punitive

I really appreciate my freedom performing rides haré services. Problem being this company doesn't reflect the culture of its workers. The company sends you on tide request miles away and while in route will reroute you somewhere else
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Productive work and friendly people

Working at Lyft was fun but I felt I should have got paid more. I wish that they paid for the gas be cause I would have made a lot more money if I did not have to pay for my gas
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Not Great

Oversaturated market. Low pay. Not worth the vehicle maintenance. You can spend all night outside the busiest bar in town and not get a single passenger.

Pros

Work when you want

Cons

Spend 4 hours online for 1 $5 fare
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Fun

Good job and easy to navigate make your own hours some down time but that’s alright because it gets busy around 5pm and never stops the extra money is good
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4 stars

What is the best part of working at the company?Customer satisfaction What is the most stressful part about working at the company?Rush hour What is the work environment and culture like at the company?simple but good What is a typical day like for you at the company?Challenging and rewarding
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Love It

Working for Lyft is really great. The app work very well, never had any issues with it. Can work when you can or when you want to. Pay is great as long as you drive
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Great bring your own boss!

I drive daily while my kids are in school. The pay could better considering the amount the customer pays and what we receive, so I chose the busy hours to work. Great extra money when I decide to return to an office job full time.
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Nice to be your own boss

Lyft is great, it's nice that you can drive whenever you want.Unfortunately, there isn't a phone number to call for support...everything has to go through email, and you don't know when you will get an answer. They have an emergency line, but it's only for accidents or life-threatening situations.Oftentimes I would have questions, and there is an app with automatic answers for FAQ. If the question you need to ask is not in there, you can't ask it.Sometimes there would be mix-ups, two drivers arriving at once, or GPS issues, and there is no way to call anyone. My riders were frustrated as well, as they wanted answers.That being said, it's still a great way to make good money FAST.
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3 stars

What is the best part of working at the company?gas to expensive What is the most stressful part about working at the company?gas, don't make muchWhat is a typical day like for you at the company?n/a, you don't go to company
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lyft pay

they lowered pay recently and have made it harder to make good money. trips that are short now pay a little bit more but its not ideal. longer rides to to pay almost a dollar per mile but afrer recent changes this no longer suffices
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Es muy buen empleo para quienes tienen situaciones personales

Creo que esta compañía ofrece un gran servicio con la situaciones que vive el país hoy en dia
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4 stars

What is the best part of working at the company?Being your own boss. Independence, knowing that you're able to work when you want. Control your own income.What is the most stressful part about working at the company?Being around alot of different people.
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Long hours

Customers could be rude to you and there was little you could do about it to protect yourself. You don’t make enough money. They need to pay more for the mile, especially in highly trafficked areas
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Great experience!

I feel strongly this was the best work experience I've ever had. With Lyft being in a developing motion forward, I learned to communicate and work with multiple streams of tasks and duties on the fly. Some days were unpredictable but welcomed it. My only con was the uncertainty of my position being moved or taken away was always a possibly.

Pros

Fun, Exciting, Learn allot

Cons

Unpredictable Job Security
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Okayish

Not many good things to be said, riders are rude a lot and then most of the other ones are disrespectful of you but you have the ability to make your own hours
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Bad, they take 60% of the ride fare.

Horrible. They take 60% of what the rider pays!!!! Insane!!! The people the people that get in your car how long the rides can take and the fact that the company decides to take over 60% of the ride fare is absolutely ludicrous.
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Pay is not fair. Driver assumes all risk for little to nothing.

Working for ride share is getting worse. Pay is unfair, they take 60% of your earnings. Support is non existent. Bogus bonuses. Use to make $1k in 35hrs, now is reduced to $500 if that. Most rides are not worth the pay. Hard to maintain your car with the pay.

Pros

Flexible schedule

Cons

Pay, support, most customers don't tip, unfair compensation
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Overall rating

Based on 4,914 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Compensation/Benefits
2.8 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.4 out of 5 stars for Culture

Ratings from women

3.4
InHerSight Score
2.9Personal Development
3.7Career Opportunities
3.6Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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