You’re scheduled to work 37.5 hours per week. If you’re unable to make up the time you worked over by Thursday, they pay you up to 40 hours. It may be depending on the manager but they don’t want you to have shortened hours Friday. They don’t want to give half days if you work Saturday so you’ll get a day off instead.
You receive a phone screening, then they set up a date and time to meet with the hiring manager (in my case the branch manager). You get questions about your experience and specific activities you do in your current role, and what your sales numbers look like. You also get questions about what challenges you have currently and how you're overcoming them. Following that you have a meeting with the regional manager (the hiring manager's manager). You get a lot of the same questions. About 3 weeks after that, you find out if you got hired or not.
Alleviate the enormous stress placed on branch managers. Hold sales support more accountable. Let’s focus on our Strategic Imperatives of Delivering a Diff Cust Experience by having managers reduce business calls