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3.9 out of 5 stars.
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MAC Cosmetics Employee Reviews

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United States1,256 reviews

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3.3Work-Life Balance

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Loved my job

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I loved my job at mac. I made so many new friends and had a great relationship with my manager. If you are passionate about makeup and a social person then this is the job for you!


fun environment, discount on makeup, free makeup, good pay


strict dresscode
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It was a great place to work best job ever! I loved it and great promotion opportunities. Would go back if the pay was a little more . Thankful to have learned so much
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This job is what you make of it

Whether you’re looking to advance in artistry, management or for an artistic outlet…you can really make anything of your time here,..It’s really all about what you put into it. The company is large but still feels very small when you’re trying to advance because everyone has history with don’t burn your bridges and make sure to build relationships with everyone! Be humble and know that you could be wearing many hats on any given occasion…at the end of the day it’s about the customer experience. The most enjoyable part of the job is connecting with people about their passion for MAC. There’s no other makeup company like it. Truly the best in the world.
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Fun & Fast Paced Work Environment

I enjoyed working at MAC Cosmetics. The environment was very fun and upbeat, it does require a great deal of patience and love for customer service but the trade off is well worth it. Pretty good pay, great education and the ability to build a loyal client base.
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Low pay

Low pay high volume is not fun. Didn’t enjoy it. Maybe if you really just need experience other than that I would avoid working here. Not as fun as people think
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MAC Cosmetics insights

Based on 555 survey responses
What people like
  • Inclusive work environment
  • Ability to meet personal goals
  • Ability to learn new things

Great Company to work for as an artist

Train exceptionally well and a great community culture. Thankful for the opportunities I had with them. There were awesome events, incentives and product integrity that I could really educate in and sell with confidence. The services we were trained to give were exceptional and client focused
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Good place to work

Good benefits and gratis. Sales goals are becoming harder to reach as more and more shoppers are going to buy online instead of in store. Great training for employees
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Good experience

It’s a good company to start off with in the makeup industry however most places don’t do full face makeup anymore and are more focused on selling. A lot of changes after COVID
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Fun environment !

One of those jobs that doesn't feel like a job! You do have to enjoy sales to be successful here though as it is a big part of the job but the brand does such great marketing your job is never too difficult as long as you put in the work.
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Company gone down hill

They dont keep up with the times in the makeup world and have too high expectations with impossible to reach sales goals. They cut their pay and hours and training has gotten lazy
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Learned a lot but too much favoritism.

I worked at MAC for 3 years. I learned a ton working there and met some great people. There was also a bunch of cattiness and favoritism from upper management. I just kept to myself. Hours were not steady, and the moment I had to miss work bc my grandfather passed, I was cut hours dramatically.
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Very fun brand to work for but the brand doesn't care about its employees

The interview process is exciting. They give tons of gratis. However, they schedule you on graduations and important events. The company doesn't care about its employees. They use and dispose of them if it benefits them.


Amazing products, great music, fun work atmosphere


Scheduling conflicts, uncaring, uses
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Fun place to work

Very fun place to work in. I loved playing with makeup every day and helping customers. Pay before pandemic was very good, but afterwards the company cut hours and pay so it’s not the same. Very low pay now. Plus alot if locations have closed
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Work environment

Amazing team with a fun group of passionate artist’s. Occasional gratis was a perk. All black uniform which you still had freedom to showcase your personal style.
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Fun workplace

Loved it very nice people. Pay was competitive. Supervisor was really nice . A lot of free product and training. Great discount you meet so many cool people
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Fun place to work, until things changed

I had started in 2015 before the makeup industry had become what it is now. Back then Mac cared a lot about its artists, put a lot of time training them, and now because makeup is available everywhere and customers became experts from YouTube and influencers, business has changed. Mac failed to keep up and no longer prioritized the artists that make the brand special. They would sell you a dream and now management and the structure of the brand has completely changed. They let go of a lot of people, even trainers that were loyal and essential to the brand.
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stressful but satisfying with the team

What is the best part of working at the company?gratis and manager, training , friendships builtWhat is the most stressful part about working at the company?meeting the quotas, having those hard conversations with your team.What is the work environment and culture like at the company?easy going and laid back, depending on who your MRO is.What is a typical day like for you at the company?it varies day to day, busy sometimes, not, contacting clients, drumming up sales.
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Not so great

Bias management Only sales No allowances No appreciationToo much sales pressureNo appreciation by management Easily accessible No exposure and development
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Good place

私はMACで働くのが大好きです。私の人生を素晴らしいものにする! I really enjoy. I have to sell lot of this, but I met good customers and had experiences! I really recommend you to work
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Great place to build skills

MAC was a great place to build makeup skills and gain clientele. The pay is pretty good too. Meeting sales quota is important but management weren't too harsh about it.
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Great place to work at

I absolutely loved working here! MAC is great and allows creativity which is amazing, they also have a wide variety of opportunities within the company.
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Overall rating

Based on 1,834 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Compensation/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
4.0 out of 5 stars for Culture

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