Maestro Personal Assistants
2.9 out of 5 stars.
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Maestro Personal Assistants Careers and Employment

About the company

  • Company size
    51 to 200
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Salaries

Salary estimated from 42 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 24 reviews and is evolving.
3.0020174.2520182.8820192.3320202.002021

Reviews

Personal Assistant in Dallas, TX
on February 14, 2021
I worked here for a year and I learned a lot during my time there. My co-workers were great and everyone is willing to help but there is little room for advancement.
Customer Service Representative in Dallas, TX
on October 2, 2021
Asked to do impossible tasks for impossible customers Don’t walk run away from this company. Employees are not not valued at all. Customer is always right even when they are wrong.
Customer Service Representative in Dallas, TX
on March 6, 2020
Pros: Great salary Great training Always fun and challenging Opportunity for growth Co-workers are really top notch. Very rare to see them hire a bad fit Cons: No option to work from home
Personal Assistant in Dallas, TX
on January 30, 2020
Don’t apply, the company has a long way to go in treating their employees like fellow human beings that are trying to make a living. They don’t trust anyone and record everything you do on the clock, computer screens are always recorded and used to catch you “avoiding work”, which will fuel your early termination. You are not allowed to have your phone within the call center otherwise it can be instant termination. If you don’t finish training with a 80% average on call critiques, you get terminated. If you make it past training, but you don’t maintain that score for 3 months, you’re terminated. Workload is very sporadic and customers are not given limits. You’re not just a personal assistant, you become a personal slave. Requests can range from simple address requests to doing marketing research or planning a whole trip for a family that has very specific requirements to the point it’s nauseating and anxiety inducing. In my 3 months working at the company, I saw at least a dozen employees quit. Management is overworked but never working for you. No chance of promotion and your job is constantly at risk unless you have an in with management. There are plenty of other opportunities out there that pay better.
Call Center Agent in Dallas, TX
on January 6, 2020
I worked for this company and from the beginning, I felt like was never heard. Once I got out of the training environment, I felt completely lost and knew that I needed help. There was constant moments where I would ask for help from management, or clarification, however, one manager would say one thing and another manager would say the complete opposite. And then, I would constantly be pulled for doing a request incorrectly, however, when I ask for more training on that certain aspect I got incorrectly, they say that they will schedule time in order to do so, but of course, that never happened! Overall, this company is horrible at managing their employees and it literally seems like all of the managers are running around with their heads chopped off. Clearly I am not the only one that thinks this way when there are more 1 star reviews for this company than there are 5 stars. I will not name names, but I know people who work within the company who are also fed up with how managment runs the place, especially now that the policy has changed. Overall, if you want to be heard and feel like management is there to guide you and help you move up, then do not apply for this job!

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Questions and answers

People have asked 20 questions about working at Maestro Personal Assistants. See the answers, explore popular topics and discover unique insights from Maestro Personal Assistants employees.

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Interview insights

Insights from 14 Indeed users who have interviewed with Maestro Personal Assistants within the last 5 years.
Favorable experience
Interview is easy

Interview Questions

They just want to know how much you know about the job you’re applying for then they give you a vague description and you’re hired.

Shared on January 27, 2020

The questions they asked during my interview was about past customer service experiences and questions relating the situations.

Shared on April 15, 2019

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