Majestic Home Loan Employee Reviews

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Negative Infinity
Regret Spending a Second Here (Former Employee) –  CaliforniaJuly 19, 2019
You'd be better off taking up a career in dumpster diving than having any affiliation with this company.

There's not enough time or space to write all the atrocious things about this company.

The people that work here literally are incompetent and can't do their jobs. Basics like answering calls, returning calls, answering emails forget about it. You'll get better work from fast food employees. Promise.

The software they use glitches constantly and basic functions don't work. IT couldn't plug an outlet in the wall if you gave them a year. No exaggeration.

They're spiralling out of control with continual problems that are building. They make no effort to work on anything and fix problems. Their solution to problems is to ignore them and pretend like it will "majestically" disappear. The only thing that is definitely going to disappear is this company.

They list services that they don't provide.
When the admit fault there's no apologies even when a borrowers life is massively impacted.
You'll be amazed at how dumb people are if you work here.

They will assigned a file to a person who has quit. How stupid? Common sense is non-existent.

I could go on and on and on. The employees don't know or understand the basic language/jargon of the industry. You'd have better outcomes letting a kindergartener doing life saving brain surgery on you. No joke!

They also we're convicted of pretending/marketing to be associated with the VA department.

Criminals are not smart. Neither are these people. Even if you're desperate avoid them like the plague. The people you
  more... surround yourself with will influence you. Don't be surrounded by a lazy, ignorant, unsuccessful organization.  less
Pros
None
Cons
All
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Official response from Majestic Home Loan
September 17, 2019

It is unfortunate that separation of a team member has such a profound effect that one would write such slanderous comments and accusations.

1.0
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I wouldn't recommend this job to anybody.
Mortgage Loan Officer (Former Employee) –  Los Angeles County, CAJuly 15, 2019
There is a lack of communication and execution that made it hard to excel. Files took longer than expected to get done so it was always a struggle to maintain happy clients.
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Official response from Majestic Home Loan
September 17, 2019

The duties of the loan officer is to obtain the documentation from their customer and not have to relay on others to perform their duties in closing the loan. Majestic Home Loan communicates clearly without ambiguity to it's team members. Not all team members read the communications.

3.0
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Fast paced environment
Underwriter Assistant (Former Employee) –  Rancho Cucamonga, CAMarch 14, 2019
I do not agree with how they were able to let me go while under a medical leave. I would have love to continue to work there and developed more experience
Pros
Good working under stress experience
Cons
Underpaid
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Official response from Majestic Home Loan
September 17, 2019

Majestic Home Loan is an equal opportunity employer, it complies with all State and Federal laws and regulations. All former team members are encouraged to re-apply when job opportunities are available.

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Not a good place to work
loan processor (Former Employee) –  Ontario, CAJanuary 6, 2019
In my opinion the company was right under or right at being a predatory lender.The loan officers did not know how to structure loans nor did they know how to calculate income. Management was not helpful and the work environment was not a good one.
Pros
Non
Cons
Employees were not friendly
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Official response from Majestic Home Loan
September 17, 2019

Majestic Home Loan closes loans in accordance with State and Federal laws and regulations.

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Don't recommend
Loan Officer (Former Employee) –  OntarioNovember 1, 2018
Poor employee moral within the company. Management changes are too often, company lacks stability. Company lacks organization for production, within all departments.
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4.0
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Nice place to work
SR. LOAN PROCESSOR/UNDERWRITER (Former Employee) –  Ontario, CAOctober 24, 2018
The staff is cool but the management at one point was horrible. Ater the best underwriting manager left they brought in a lot of remote underwriters so in the beginning it was alot of back and forth.
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3.0
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Need better management lacking in skill
CSR - Customer Service Representative (Former Employee) –  Ontario, CASeptember 9, 2018
Majestic was a good place to start work after my husband passed. I learned some call center skills. It will help me to move on.

The managers need better training. I am no longer there reason is because the the the department is closed.
Pros
Lunches were an hour ok with mr
Cons
Fine
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A deceiving place to work. Hire and fire in the same week. Very week management skills No training whatsoever
Business Development (Former Employee) –  Ontario, CASeptember 6, 2018
This place is only based on favoritism. They hire and fire in the week the owner picks on you and stands over your shoulder watching every move you make.Horrible place for employment.
Pros
none
Cons
This place is only based on favoritism
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2.0
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Pay was good expect to work long hours.
Mortgage Closer-Document Specialist (Former Employee) –  Rancho Cucamonga, CAJuly 28, 2018
I worked at Majestic for a short period,it was not a good fit for me personally due to management. Pay was good expect to work long hours. System used was friendly.
Pros
Lunch is called in by management
Cons
Stressful enviroment
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3.0
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Not a good place to work
DE/ VA Underwriter (Former Employee) –  Ontario, CAJuly 7, 2018
Would not work there again. Culture is terrible. Shady operation. Operation & Underwriting managers were let go. All file were being audited by FNMA,VA, FHA.
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5.0
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Productive and fun
Mortgage Loan Originator (Former Employee) –  Costa Mesa, CaliforniaMarch 29, 2018
Enjoyed working here. Loved calling and meeting new people over the phone. Loved helping people to consolidate debt or get the cash they needed to do home Improvements. Good Management here.
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5.0
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Great team environment
Loan Officer (Former Employee) –  Orange County, CAFebruary 6, 2018
I worked at the Orange County office, which was a great experience. Best marketing in the industry and I was able to close loans quickly and had guidelines that others did not.

The leadership of that office was fantastic. I have worked with that management team for 8 years. Unfortunately I had to move.
Pros
Contests, prizes, free lunches, stocked kitchen
Cons
none that dont apply to the rest of the industry
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1.0
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The worst managed company I ever worked for.
Senior Banker (Former Employee) –  Ontario, CAFebruary 5, 2018
This company has no vision and no integrity. It is family ran and operated by people with minimal lending experience. If you value your time and sanity, do not even consider Majestic.
Pros
None
Cons
Management and culture
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poor management
Loan Officer (Former Employee) –  Ontario, CAJanuary 29, 2018
manager change every 90 days I do not know what you want me to say every business has owners that set the guidelines and you agree or dis agree if you dis agree move on
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Anywhere else
Sr. Banker (Former Employee) –  Los Angeles, CAJanuary 25, 2018
Run, run as fast as you can find anything else, no training provide on how to use their systems, calling very old leads, no motivation from upper management to get help you reach your goal, your better off working anywhere else
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2.0
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no respect or loyalty
IRRRL Underwriter (Former Employee) –  Rancho Cucamonga, CADecember 7, 2017
this company expects the employees to work their butt off but do not have any respect for loyal employees. most employees are paid less and the company does not care about the experience. quantity is better than quality.
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2.0
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N/a
N/A (Former Employee) –  Ontario, CAJuly 26, 2017
Your position will determine your job work/life balance. The whole process is not efficient, therefore you will be required to work a lot of overtime.
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Horrible company to work for
Funder (Former Employee) –  Rancho Cucamonga, CAJune 12, 2017
Racist don't treat people fairly,, very unorganized, They don't not follow the California work laws, Hard to get raise, Don't care about the employees. word to describe cesspool. Waste of time working for this company if looking to grow. Manager about to fight each other. HORRIBLE!
Pros
Non
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3.0
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A day in the life...
Team Lead (Current Employee) –  Rancho Cucamonga, CAMay 3, 2017
Majestic home loans started out as a great opportunity, however I quickly reaized with all the changed that were so quickly enforced that they are is really no different that many of your call center mortgage companies in southern california, nevertheless you can make on avaerage 60-80k pr year. It was much less that i expected , yet you dont have some of the tedious pressures that you do from mortage companies in OC.
Pros
if you put forth the effort the pay is good
Cons
Long Work day, average day is about 12 hours
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5.0
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Great place to work
Loan Officer (Former Employee) –  Rancho Cucamonga, CAApril 24, 2017
I really enjoyed working here. there was never a big drama only the usual water cooler stuff. At first it gets a little hard to get use to but once in stride it's a great place to work.
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Overall rating

2.4
Based on 26 reviews
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2.3Work/Life Balance
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