Makotek
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Makotek Careers and Employment

About us
Makotek is a premier national provider of nonpay customer retention and equipment recovery services to the largest Cable and Broadband operators in the U.S. We have earned a reputation as a trusted partner to our clients by delivering exceptional results through focused management and continuous process improvement.

Makotek was founded in 2002 by
 – more... a team of cable industry veterans with over 85 years of combined experience in leadership roles with major cable operators and nonpay retention service providers to the cable industry. Our company headquarters, national dispatch team and national call center are located in Orlando, Florida.

Makotek Core Principles:

1. Growth and success are achieved by hiring, training, retaining and promoting exceptional employees.

2. Always operate ethically in partnership with our clients while delivering best in class Performance, Management, and Innovation.


Operating with these principles, Makotek has grown into a company of over 400 employees with 20 offices in 10 states. Growth has come almost exclusively through client referrals based on the results that we have delivered. As a result, we have grown to become the single largest provider of retention services in the states where we first operated: New York, Ohio and South Carolina. We have worked for some of the largest Cable operators in the industry including Charter, Comcast, Time Warner Cable, Insight Communications, Advanced Cable Communications and Bright House.


As Makotek continues to grow, we remain committed to providing best-in-class Performance, Management and Innovation to each of our clients.
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See Why Join Us

What is it like to work at Makotek?

3.1
Work/Life Balance
3.2
Compensation/Benefits
3.0
Job Security/Advancement
3.4
Management
3.3
Culture

What are people saying about the leadership at Makotek?

What would you say about your employer?
Help fellow job seekers by sharing your unique experience.

What are the top-rated locations & roles at Makotek?

Top work locations
5.0
Cleveland, OH
4.3
Fayetteville, NC
4.3
Akron, OH
4.0
Syracuse, NY
4.0
Knoxville, TN
Most popular roles
5.0
Equipment Technician
4.1
General Manager
3.8
Collection Representative
3.7
Collector
3.5
Feild Technician

What do employees at Makotek say about culture and work-life balance?

Slow-paced
Fast-paced
Stressful
Relaxed
Competitive
Collaborative
4.0
Fun and educational place to work
Written by Time Warner Cable servicer (Former Employee) from Johnson City, NY on March 31, 2014
for the short amount of time that i worked here i liked the people that i worked with and i liked the type of work, unfortunately i did not like the heights that i would have to climb to but other than that it is an excellent place to work.
Pros
nice people to work with, driving, working outside
Cons
Heights
See Makotek reviews about culture

What did candidates say about the interview at Makotek?

Interview experience
Based on 16 interviews
Average
Interview difficulty
Based on 16 interviews
Easy
Interview process length
Based on 15 interviews
About a day or two
See Makotek interviews