Thank you for the positive feedback. We are thrilled you enjoy your work in our Milwaukee Reservations Sales Office and that your managers seem to be taking great care of you.
We hope you continue to be challenged and developed to your full potential with Marcus Hotels & Resorts.
Thank you very much for the kind words. As you know Marcus Hotels & Resorts and Marcus Corporation tries hard to engage our associates and support their dreams and aspirations. It sounds like you found a great "fit" here at Marcus and we found an amazing team member that we hope stays with us a very, very long time.
We are very sorry to hear you had a poor experience in regards to your employment with our Sheraton Chapel Hill hotel. The property shares a unique connection with our corporate office and other hotels. Several of our most successful and tenured managers from other Marcus properties have been promoted to new roles at the Sheraton. We are very proud of their career growth and efforts to make the Sheraton Chapel Hill a world class property.
In regards to not being paid for work, that is a concern we do not take lightly. We encourage you to contact the hotel, our corporate office or call the confidential line we provide for all associates. With your assistance we should be able to clear up any payroll issue you might have outstanding.
Our goal is to provide a exceptional employment experience to all associates.
Thank you for your feedback and while we wish you felt better about your work experience at Marcus Hotels & Resorts we appreciate your candid response. We hope you have taken advantage of our "open door" policy to express your concerns to you manager, division head, HR and/or property General Manager.
We try to create a fair, friendly and engaging work environment and with your feed back the property should be able to find a way to make your experience more enjoyable and fruitful.
We are sorry to hear about your poor experience. We have brought your comments to the attention of the HR Director for the Milwaukee market.
Hopefully you brought these concerns to someone's attention before you left. As you know we have an Open Door policy and also offer a confidential line for our associates to call if they are not comfortable discussing their concerns with someone on property.
If you continue to have concerns about how or what you where paid please feel free to call our corporate office at 414-905-1000 and ask for Human Resources. We always want to make sure you compensation is fair, accurate and timely.
Thank you very much for your wonderful review. As you know we do our best to support and care for our associates. Our commitment and mission to Serve People, Create Memories and Deliver Exceptional Experiences flows from the top of our organization.
We realize parking in a large city like Milwaukee can be difficult to find and expensive. However, we do our best to offer convenient parking at a reasonable cost to our associates.We also offer bus pass and carpool discounts at many of our locations. Please check with your HR department for options, they will do their best to help.
Thank you again and good luck with your continued growth and success at Marcus Hotels & Resorts.
Thank you for your feedback and commitment to serving our customers. Loss Prevention and Security are a critical part of the care we provide each and every guest. Our industry requires professionals who offer keen focus, diligent attention and a passion for serving others.
We take great pride in the work our teams do at each and every Marcus property to maintain the high standards we have set.
We are very sorry to hear about your less than positive experience. Marcus Hotels & Resorts strives to be an employer of choice and to handle each and every opportunity related to associate engagement and development in a positive and fulfilling manner. Unfortunately, it sounds like that did not happen in your case.
We hope you took advantage of our "open door" policy and spoke to someone in HR or possibly the hotels General Manager to find a positive resolution to your challenge.
Thank you very much for your candid feedback. As a current or former associate your input is quite welcome and often utilized as a means to improve the quality of the work environment we provide.
As you may or may not know the Grand Geneva recently made some changes to their culinary department. If you are still with the property we hope the impact of these changes has been positive. If you have moved on to seek new opportunities we encourage you to reach out to colleagues still with the resort and to consider coming back to see how things have possibly improved for yourself..
Thank you for your feedback. Your input is critical to improving associate engagement and support at both the property and departmental level. While we have shared your comments with the property in question. We hope you took full advantage of our "open door" policy and shared these same concerns with your supervisor, department head, HR Director and/or Hotel General Manager.
Thank you for the kind feedback. If sounds as if you were part of an internship or training opportunity at the Grand Geneva Resort. With decades of experience guiding the development of aspiring hospitality and culinary professionals the resort has learned to go above and beyond to to assist with the professional development of our future industry leaders. Additionally, they always find ways to help trainees connect with the local community, culture and volunteer opportunities.
Good luck with what will likely be a very successful future.
We are so happy to hear you have had a positive experience working with our amazing team at the Grand Geneva Resort and Spa. We hope you continue to have fun working at the Grand for many years to come.
We love that you "loved it" at the Grand Geneva. We wish you the best with your young family and hope you will come back and work with us again in the future. As you probably know we do offer both part-time and on-call shifts in some departments. Possibly one of these opportunities might allow you to continue to work while you take care of your family commitments.
Thank you for your comments. We truly value associate feedback.
We know Housekeeping is hard work, especially on days with lots of checkouts. The Skirvin Hotel could not be successful without your efforts and dedication.
Please stop into HR and speak to your HR Director if you ever have questions or run into any issues you cannot solve. Feel free to stop her or the hotel General Manager in the Family Room during lunch too if that is more convenient.
Our goal is to continually improve our property and ensure that we Serve People, Create Memories and Deliver Exceptional experiences to our guests, clients and associates.